Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Legal Helpers Debt Resolution, LLC. has 29 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLegal Helpers Debt Resolution, LLC.

    Lawyers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    There are 4 alerts for this business. See all alerts
    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Gov. Action
    According to a press release dated May 16, 2014, Attorney General Roy Cooper has filed suit against a debt settlement company operating out of Chicago that took consumers' money but failed to provide them with expertise and help to reduce their debts.

    "Consumers overwhelmed with debt need real help, not schemers looking to make a quick buck off of them," said Cooper. "We pushed for a strong law in North Carolina that makes it illegal to collect money upfront for debt relief work and we'll keep enforcing the law against violators."

    On Thursday, Cooper filed suit against Legal Helpers Debt Resolution, PLLC (Legal Helpers) and its principals Jeffrey Hyslip, Jason Searns, Jeffrey Aleman and Thomas Macey seeking to stop their illegal debt relief scheme in North Carolina. From 2010 through April 2012, approximately 412 North Carolina consumers lost more than $1.1 million in fees to the scheme. Under a North Carolina law that Cooper helped win, it's illegal to collect advance fees for debt settlement services.

    Ultimately, Cooper is asking the court to ban the defendants from offering debt settlement services in the state. The proposed court order seeks to prevent the company from taking payments or entering into contracts with any future customers in North Carolina. Cooper also wants the company to pay refunds to previous customers and civil penalties.

    As alleged in the complaint filed with the court, Legal Helpers sought out financially distressed consumers with significant unsecured debt, claiming it could reduce their debt by up to sixty-five percent and have them debt-free in three to four years. Representatives also told consumers that Legal Helpers was one of the largest debt resolution firms in the nation and that they would be represented by an attorney.

    Since 2010, Cooper's Consumer Protection Division has received 61 complaints about Legal Helpers.

    Legal Helpers' practices are best described by the experience of one North Carolina couple outlined in the complaint. The couple was more than $103,000 in debt when they responded to a mailing from Legal Helpers. Legal Helpers led them to believe it was a law firm specializing in debt settlement and convinced the couple that its services could help them pay off their debts in five years. They signed a contract to pay $1,334.27 a month for three months and were advised not to pay their creditors directly or have any contact with them.

    According to the couples' affidavit filed with the lawsuit, not one penny of $4,002.81 they paid in the first three months went to help pay off their debts. Instead, Legal Helpers kept their money as fees. The consumers eventually paid more than $6,900 to Legal Helpers with only a small fraction, $234.87, going toward reducing their debt. When a creditor sued the couple for unpaid debts, Legal Helpers did not provide them with any legal representation.

    The North Carolina law that bans advance fees for debt relief also applies to foreclosure and loan modification help. Cooper's Consumer Protection Division is part of a multistate investigation looking into The Mortgage Law Group, a company related to Legal Helpers that promised to help improve the terms of consumers' mortgages and save their homes from foreclosure.

    "There is no fast, easy way out of financial troubles," Cooper reminded consumers. "Don't put yourself deeper in a hole by falling for empty promises to settle your debt for pennies on the dollar."

    For tips on getting out of debt or to file a complaint with Cooper's Consumer Protection Division, visit www.ncdoj.gov.


    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Gov. Action
    June 13, 2013
    MADISON - Attorney General J.B. Van Hollen and the Wisconsin Department of Justice (DOJ) have filed an enforcement action in Dane County Circuit Court against Legal Helpers Debt Resolution, LLC, a/k/a the law firm of Macey, Aleman, Hyslip & Searns, as well as the company's principal managers and owners.

    According to the complaint, Legal Helpers Debt Resolution provides debt settlement services to people nationwide, including in Wisconsin. Under Wisconsin's statute governing adjustment service companies, Wis. Stat. § 218.02, companies that negotiate with creditors on behalf of debtors must obtain a license, file certain disclosures with the Department of Financial Institutions -- Division of Banking, and limit the amount of fees they charge from debtors.

    The complaint alleges that the defendants and their Chicago-based company illegally charge exorbitant upfront fees for their debt settlement services while maintaining that, as lawyers, they were not required to be licensed as an adjustment service company pursuant to Wis. Stat. § 218.02. The complaint alleges, however, that the attorneys with Legal Helpers Debt Resolution are merely a façade for the company, and the debt settlement services are fulfilled by non-lawyer, third-party companies. Consumers report they never meet an attorney, talk to an attorney and when seeking consult with an attorney about the status of their debt, are not permitted to speak with one.

    According to the complaint, Legal Helpers Debt Resolution has enrolled nearly 2,000 Wisconsin consumers, charging illegal upfront fees that range from $500-$900, and monthly maintenance fees from $50.00 to more than $75.00. This has resulted in the collection of millions of dollars of illegal upfront fees from Wisconsin consumers.

    The complaint asks the Court to impose forfeitures and penalties, to require restitution to consumers, and to enjoin the company from future unlawful behavior.

    The case was referred to the DOJ by the Wisconsin Department of Financial Institutions and the Department of Agriculture, Trade and Consumer Protection. The case is being prosecuted by Assistant Attorney General Lara A. Sutherlin.

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info:
    Legal Helpers Debt Resolution (LHDR) has requested that clients reach out to the law firm before filing a BBB complaint. Please contact Thomas Rogus at [email protected].
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Legal Helpers Debt Resolution, LLC. has 29 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      233 S. Wacker Dr., #5150, Chicago, IL 60606
      BBB File Opened:
      10/21/2009
      Business Started:
      5/1/2009
      Business Started Locally:
      5/1/2009
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Macey, Aleman, Hyslip & Searns
      Business Management
      • Mr. Jeffrey Aleman, Senior Partner
      • Mr. Jason Searns, Gen. Counsel/Partner
      • Eric Cichon
      • Lindsay Branco
      • Derek Barthel
      • Mr. Thomas Macey, Senior Partner
      • Thomas Rogus
      Contact Information

      Principal

      • Thomas Rogus

      Customer Contact

      • Thomas Rogus
      Additional Contact Information

      Fax Numbers

      • (312) 753-7797
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a lawyer

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/23/2023

      For several months this company has been annoying me with phone calls. Every single day at least once. At random times. When I'm at work, on the weekends, nights and mornings. I have not once answered the phone for them since I did not recognize the area code and also because out of these calls, not once has anyone left a message for me. Finally today I had enough and decided to call this number back. Perhaps it's something very important after all..... Well, it's just a company called The Legal Helpers and I'm still not sure what they do. Regardless, I do not respond well to any person or company that badgers me. Even after I blocked their number they would STILL call every day.

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.