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This business has 1 alert
Important information
- Advertising Review:
On 3/11/2022, 3/21/2022 and 3/29/2022 BBB contacted the business regarding a mailer sent to consumers that include false claims about their affiliation with the Better Business Bureau:
"We work under the strict guidelines of...BBB (BETTER BUSINESS BUREAU) and follow all the best business practices as guided by BBB"
"After every successful business deal, we share a copy of the agreement with BBB & FDIC"
"Our telephone calls are federally recorded and monitored by FDIC & BBB all the time"
"BBB reserves the right of increasing/decreasing the loan amount before any transaction is done or agreement is finalized"Vista Loans LLC is not affiliated or accredited with the Better Business Bureau. All claims mentioned above are false. The Better Business Bureau does not review this company's agreement, monitor their calls, or make any decisions regarding loan amounts of any consumer.
We have asked this business to modify their mailers.
The BBB Code of Advertising states:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.As of 4/6/2022, the business has not provided a response to our letters.
This matter has been referred to the International Association of Better Business Bureaus (IABBB) and the Illinois Attorney General's office for further action.
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 3/5/2022
- Related Businesses:
- Blue Leaf Finance
Additional Information
- Business Categories
- Loan Servicing
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