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Business Profile

Loans

CreditNinja

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loans.

Reviews

Customer Review Ratings

4.2/5 stars

Average of 396 Customer Reviews

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Review Details

  • Review fromDeborah G

    Date: 04/26/2025

    5 stars
    It's easy to complete an application online and if you happen to need assistance, they are a phone call away.
  • Review fromBelinda S

    Date: 04/25/2025

    5 stars
    I just received a loan from this company. It was very fast. Applied for the loan in the afternoon. Got approved in 2 minutes. Received the funds in my account, the same day, later in the evening. 
  • Review fromJennifer M

    Date: 04/22/2025

    5 stars
    Honestly, probably the best customer service experience that I've ever had and I'm almost *********************************************************************** customer service throughout my life. I spoke to two different agents because I had to be transferred and both agents took the time to explain every aspect of what was going on even while transferring me and letting me know that I would have to re-verify my account with the next representative. And then that representative just went above and beyond to make sure I understood everything and I've never had a customer service ages do that before.
  • Review fromJason K

    Date: 04/22/2025

    2 stars

    Jason K

    Date: 04/22/2025

    Sure they said they approved my loan, little did I know they haven't deposited the money 48 hours later, looked at the loan agreement and my $800 loan is going to cost me $1500, it is an emergency and I need the money so why haven't they given it to me? **************** is hard to get on the phone. Avoid at all costs. 

    CreditNinja

    Date: 04/23/2025

    Thank you for reaching out. At CreditNinja, were committed to ensuring accurate loan servicing. For assistance with this specific matter, and so that we may better assist you with the specific details of your account, please call our friendly customer service team at ************** (**************) Monday-Friday 8 am to 5 pm, or e-mail ***********************************
  • Review fromSteven D

    Date: 04/21/2025

    5 stars
    ****** is a real pleasure to work with. I was having a difficult situation regarding my upcoming payments. My roommate unexpectedly moved out thus affecting my monthly income substantially. Thank you ******! It was very nice working with you. 
  • Review fromDeborah D

    Date: 04/21/2025

    5 stars
    Customer service was very helpful with my experience Excellent service. Very Impressive.
  • Review fromJim W

    Date: 04/21/2025

    5 stars
    So far everything seems fine and I have no complaints concerning the loan or the loan process. 
  • Review fromBuford W

    Date: 04/18/2025

    5 stars
    I am very satisfied with credit ninja. We applied that morning and the money was in our account that evening.
  • Review fromRODICA A

    Date: 04/15/2025

    5 stars
    Awesome, my money was in my bank account next day.. after I applied on Sunday night!
  • Review fromVictoria N

    Date: 04/14/2025

    5 stars
    The agent who assisted me was very helpful and professional.  

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