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          Find a Location

          Rand McNally has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Rand McNally

              8770 W Bryn Mawr Ave Ste 1300 14w Chicago, IL 60631-3557

            • Rand McNally & Co.

              106 Hi Lane Drive Richmond, KY 40475

            • Rand McNally

              PO Box 7600 Chicago, IL 60680-7600

            • Rand McNally

              9855 Woods Dr Skokie, IL 60077-1074

            Business ProfileRand McNally

            Map Dealers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            8770 W Bryn Mawr Ave Ste 1300

            14w

            Chicago, IL 60631-3557

            Visit Website
            (847) 329-8100

            Customer Reviews

            1.11/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 168

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Rand McNally has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Rand McNally

                8770 W Bryn Mawr Ave Ste 1300 14w Chicago, IL 60631-3557

              • Rand McNally & Co.

                106 Hi Lane Drive Richmond, KY 40475

              • Rand McNally

                PO Box 7600 Chicago, IL 60680-7600

              • Rand McNally

                9855 Woods Dr Skokie, IL 60077-1074

              Headquarters
              8770 W Bryn Mawr Ave Ste 1300 14w, Chicago, IL 60631-3557
              BBB File Opened:
              9/2/1988
              Years in Business:
              168
              Business Started:
              1/1/1856
              Business Started Locally:
              1/1/1856
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • RM Acquisition, LLC
              • Rand McNally Map & Atlas Store
              • Rand McNally & Company
              Business Management
              • Mr. Stephen A. Fletcher, CEO
              • Robert Delaney, General Counsel
              Contact Information

              Principal

              • Mr. Stephen A. Fletcher, CEO
              Additional Contact Information

              Fax Numbers

              • (847) 329-6704
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/26/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I have an overdrive 8 pro 2. Its last map was updated over a year ago. Since then the device always says there is an update but when I go to update it, all thats available is a small 17 mb pdf file and even that fails to update. There are addresses i need to go to, however the gps says they dont exist. Well I know they do as Ive been there several times in the past year. I have reset it to factory multiple times which hasnt helped. Its about to become a frisbee tossed out the window over the ************************. I have been told I can pay for a SD card update, but why if its lifetime update (life of device). You should probably think about allowing updates via the software. That always seemed to work.
              Read 8 More Complaints

              Customer Reviews

              18 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ronald P

              08/03/2024

              I purchased the Overdryve 220 headset for $147 dollars straight from Rand McNally and it was replaced twice under warranty because of malfunctions with the headset not charging due to the charging port malfunction.The most recent replacement basically just fell apart because the hardware is so fragile.The microphone and part of the unit that goes over your head just fell apart just wearing it.This unit should not be on the shelf in any store due to its manufacturing mediocrity.I am asking for an extended warranty to resolve this issue
              Read 17 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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