Business ProfileforNapleton Downtown Hyundai

I purchased my 2013 GMC TERRAIN AT ****** Miles on January 07, 2023 I GOT ALL MY MAINTENANCE DONE AT THE DEALERSHIP I GOT EXTENDED WARRANTY TO COVER MY CAR OF EVERYTHING BREAK DOWN. MAY 31,2024 MY CHECK ENGINE LIGHT CAME ON I IMMEDIATELY CALL THE DEALERSHIP ASKING WHEN CAN I BRING MY TRUCK IN THEY SAY **** 4,2024 @9 am I BRING MY CAR IN TO GET Diagnose they told me it's was my transmission and they was so back up that it was gone be like two week before they can look at it and really tell me what's wrong with so I ask about a loner car because I gotta get me and my kids back In forth to daycare and work they say they can't give me a car until they know my warranty will cover my transmission which it will they call me June 6 to say they got to tear down the transmission to get more information that's what the warranty people asking for so they say be for they can start turning any *** on my truck I have to put a deposit down of $1900 down I told them no because my warranty gone cover it they say no the consumer pay for the tear down I said no that's is apart of the warranty they wanna know more about what's wrong with the transmission they told the dealership they can charge it to the bill of whatever else wrong with it that .and if it doesn't cover it I'm am supposed to cover it I told them I will the warranty person told them it again law to charge me for something that haven't been done but they still refused to start working on my car and give me a loner car how they expect me to pay something when I'm Uber and bus everywhere I need to get to work to make money and my kids need to be at daycare. I also got a extend on my car note because I'm out of a car the car note people was never understandable I never miss a payment always pay on time only have my car for 1year and 4 months and only put 5 000 extra miles on my car and they warranty people say they don't see how the transmission goes out already they sold me a car that was not worth it.all I want my car