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Business Profile

Not Elsewhere Classified

TECHNOMIC INC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/18/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Please can I have recruitment link for the Technomic's Influencer Panel.

    Business Response

    Date: 02/04/2025

    Hello,

    Attached is my response to the person who submitted the complaint who is not an active member of our research community and contains a registration link. 

  • Initial Complaint

    Date:01/10/2025

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Please I will love to join the Technomic's Industry Influencer Panel. Can you share me the recruitment link?

    Business Response

    Date: 01/23/2025

    I have contacted the individual who submitted the complaint via email, providing instructions on how to sign up for our research panel. Ive attached the response sent to Ederson **** for reference.

  • Initial Complaint

    Date:11/11/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a restaurateur in the ********* area who also has a decades long history as an online survey taker. I've been using my very valuable spare time to lend my expertise to Technomic surveys which are targeted to restaurant upper management. I also have referred many fellow colleagues in restaurant management to the Technomic survey site. I've been a member for many months & have successfully completed and been compensated for dozens of surveys. Looking back at my e-mails I was paid for a completed survey on 10/18 & then sent a 15 point ($15) survey on 10/31 that I also completed only to find I couldn't log into my account as it was listed as "blocked/banned". So, for no reason my account was banned & then I was e-mailed a survey that I completed and had no way of being compensated for. I also soon realized that this same thing happened to my colleagues that had signed up for this site.I sent a complaint to Technomic & waited over a week with no reply - so here we are I don't really need an explanation for this random banning of me and my fellow colleagues (Technomic is running out of money and cancelling the most active accounts is the most likely explanation), but I expect my account to be reactivated so I can be paid for the last survey I took and have a chance to continue participating as long as Technomic is solvent and able to pay it's panelists. Otherwise this is a warning for anyone who chooses to do business with Technomic.

TECHNOMIC INC is NOT a BBB Accredited Business.

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