Business ProfileforCarbon Solutions Group LLC

Purchased solar panels in the illinois shines program. Carbon Solutions Group LLC is supposed to be the aggregator and approved vendor for the renewable energy credits/refunds. Our panels where installed in November of 2022. We were told a payment of ********* would be paid back to us in about 12 months. Since the install Carbon solutions has made *** excuses as to why our payment has not been approved. They have a list of other organizations to blame, and i believe they are generally not following through. We are now on a waiting list that *** extend to August 2024, While two other homes that we referred and had their systems installed after ours have already been approved and expecting their checks.This past September 2023, ******* said we should have payment by March 2024. When checking for and update in February 2024 ******* claims our system is missing a serial number off a device, which i promptly provided. In March 27 We were told they are having a problem with monitoring that was now delaying the approvals. I asked who was responsible for not noticing the monitoring problem the question was ignored. We contacted Illinois shines to verify and ask questions about the submittal and was told the paperwork was submitted March 31, 2024. i feel like they have screwed around making excuses and not doing their job for a year and 4 months. Now, ***be by 21 months we might get the payment. But no idea what excuse is next. meanwhile we are paying interest on the Money we should have been paid already. I've seen several other complaints about this same issue both on ****** and BBB. We are tired of the ** and want to get money we are owed.