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            Business ProfilePrime Time Window & Gutter Cleaning

            Window Cleaning
            BBB accredited business

            Contact Information

            1806 W Cuyler Ave Suite 3A

            Chicago, IL 60613-2541

            Visit Website
            (800) 480-1360

            Business hours

            7:00 AM - 7:00 PM
            Business Hours
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            Closed

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            Customer Reviews

            1.09/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/27/2017

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Prime Time Window & Gutter Cleaning offers the following services: Residential / Commercial Window Washing, Gutter Cleaning, Pressure Washing, and Holiday Light Hanging.

            Products & Services

            Window Cleaning, Gutter Cleaning, Power Washing, Commercial Cleaning

            Business Details

            Location of This Business
            1806 W Cuyler Ave Suite 3A, Chicago, IL 60613-2541
            BBB File Opened:
            8/4/2003
            Years in Business:
            21
            Business Started:
            3/18/2003
            Business Incorporated:
            2/11/2003
            Accredited Since:
            3/27/2017
            Type of Entity:
            Corporation
            Number of Employees:
            8
            Alternate Business Name
            • Prime Time Window & Gutter Cleaning, Inc.
            • Prime Time Window Cleaning, Inc.
            Hours of Operation

            Primary

            M:
            7:00 AM - 7:00 PM
            T:
            7:00 AM - 7:00 PM
            W:
            7:00 AM - 7:00 PM
            Th:
            7:00 AM - 7:00 PM
            F:
            7:00 AM - 7:00 PM
            Sa:
            7:00 AM - 7:00 PM
            Su:
            Closed
            Business Management
            • Mr. William Dron, President
            Contact Information

            Principal

            • Mr. William Dron, President

            Customer Contact

            • Mr. William Dron, President
            Additional Contact Information

            Fax Numbers

            • (847) 621-1368
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            19 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/17/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Prime Time Windows continues to call me even though I have told them 4 times that I moved out of ******** over 3 years ago and to remove my contact information. Each time they say they have removed me from their call list but today I received another call.
            Read More
            Read 18 More Complaints

            Customer Reviews

            11 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Todd W

            06/21/2024

            They came out and did not do detailed apsects of the gutter clean and removal of 20 feet of old gutter gaurd. They said they thought they would do me a favor in leaving it on. Then the gutters overflowed the next rain as they did not even clean the downspouts and or do the rest of the job. Just like the other reviews the bill was 35% higher and the work not done to specification. I have been harrased and asked to speak to the owner in text, email and after telling them not to come to my house without the owner calling they texted saying they were at the house and cleaning the gutters again. Yet I se nothing on the security camera and or did they follow my request. They are unreal and are shockingly out of line.

            Prime Time Window & Gutter Cleaning Response

            07/31/2024

            Hi ****, thank you for taking the time to review us. Im not sure where you got the idea that the work was not completed at your home, or the idea that our office staff have so little to do that theyre going out of their way to harass you. We have simply been calling in order to resolve this issue with you for several weeks now and have found that you would rather slander us online than work with us to resolve your issues and pay your bill. Furthermore, you have spoken directly to the owner several times.
            Read 10 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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