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          Find a Location

          Tiger Plumbing, Heating, Air Conditioning & Electrical Serv. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTiger Plumbing, Heating, Air Conditioning & Electrical Serv.

            Heating and Air Conditioning
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Pattern of Complaint:

            BBB files indicate that Tiger Plumbing, Heating, Air Conditioning & Electrical Services has a pattern of customer complaints alleging a concern regarding charges and high prices, poor workmanship, and a desire for receiving a full or partial refund.

            BBB previously brought its concerns to the company's attention.  Tiger Plumbing responded that it is working to address those concerns and periodically updates BBB with its progress. 

            Contact Information

            1902 Vandalia St STE 100

            Collinsville, IL 62234-4846

            Visit Website
            (618) 288-6480

            Customer Reviews

            1.61/5

            Average of 46 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            46 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We are a full-service plumbing, heating, air conditioning and electrical company serving the needs of homeowners. 

            Business Details

            This is a multi-location business.

            Find a Location

            Tiger Plumbing, Heating, Air Conditioning & Electrical Serv. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1902 Vandalia St STE 100, Collinsville, IL 62234-4846
              BBB File Opened:
              7/13/1999
              Years in Business:
              30
              Business Started:
              9/1/1993
              Business Started Locally:
              9/1/1993
              Business Incorporated:
              10/17/2003
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Tiger Electrical Services LLC
              • Tiger Plumbing Services LLC
              • Tiger Heating & Air Conditioning Services LLC
              Business Management
              • Jeffrey Gamblin, President
              • Mr. Todd Kiefer, General Manager
              Additional Contact Information

              Fax Numbers

              • (618) 301-3000
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              46 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/25/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              We pay a monthly fee to TIGER for preventive maintenance and services always ahead of the season. We scheduled an Air Conditioning tuneup MANY months ago and the spring appointment for A/C tuneup was rescheduled from Spring to Summer 06/25/2024. Today it was again cancelled and wanting to reschedule my A/C tuneup for September which is about when we want the furnace and water heater tuneup. We pay "Club Membership" fee for expert and expedited business. As a Disabled Veteran and limited mobility senior citizens we pay this fee because we cannot do it ourselves. We have had other appointments cancelled as they prefer to work where they get paid the big bucks then fulfill a contract with a Club Member. DO NOT RECOMMEND THIS COMPANY!
              Read More
              Read 45 More Complaints

              Customer Reviews

              46 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kathy C

              06/20/2024

              Estimate to install central air into home. No written estimate was provided, only a recorded phone call with manager. Price quoted was over $19,000 for the best option and could be financed. This included replacing my 3 year old furnace!! I told him I was not replacing the furnace and only wanted central air. He then said $12,000. I told him no and he priced himself out if a job as I already had estimates and they are in the $4,600-$5,000 range. PRICE GOUGING PLAIN AND SIMPLE. He never commented , replied or apologized. Just hung up as he was busted on the unfair business practice. Avoid the unsavory business practices with this business.

              Tiger Plumbing, Heating, Air Conditioning & Electrical Serv. Response

              06/21/2024

              Thank you for sharing your review with us. We value your satisfaction, and we regret that we did not meet your expectations.  Unfortunately we am not able to find you in our system.  We would like the opportunity to address your concerns and find a resolution that meets your needs. Please reach out to our ************* Manager, Missy, at **************, and she will be glad to assist you further. We appreciate your feedback and your patience. The Team at Tiger 
              Read 45 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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