We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Real Estate Lawyers

Saikley Garrison Colombo & Barney, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Lawyers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/20/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I attempted to retain this law office to handle an eviction case in Danville Illinois. I contacted them on June 6th 2024 - I was provided a point of contact and a received an email from point of contact with instructions to process payment. I followed all instructions as email reads and sent payment. I did not receive any notification that payment was received or updates on the case so I began to call - when I contacted the office I was told that my point of contact is out of the office. I requested if there is someone else that can give me updates on the case - I was told by the front office secretary that the office does not call clients to provide updates and they only call when going to court. I asked that the call was escalated to a manager - at which the billing specialist comes to the phone and states that she is the office manager. She did not give me an opportunity to speak and then proceeded to hang up the phone. I called back multiple times and they ignored every call sending it straight to voicemail. I waited about an hour and attempted to call back to have a refund issued and they continued to hang up the phone. I attempted to leave messages for the attorneys per there automated system and requested a refund is issued.

Saikley Garrison Colombo & Barney, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.