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          Find a Location

          The Dump Furniture Outlet has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Dump Furniture Outlet

              250 S Waukegan Rd Deerfield, IL 60015-5220

            • The Dump Furniture Outlet

              222 W. Roosevelt Rd. lombard, IL 60148

            • The Dump Furniture Outlet

              2860 S Highland Ave, Lombard, IL 60148-7130

            Business ProfileThe Dump Furniture Outlet

            Furniture Stores
            Multi Location Business

            Contact Information

            250 S Waukegan Rd

            Deerfield, IL 60015-5220

            Visit Website
            (630) 519-4800

            Customer Reviews

            1.22/5

            Average of 32 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            65 complaints closed in last 3 years

            28 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            The Dump sells furniture, carpets, rugs, and decor.

            Products & Services

            Furniture, bedding, accessories and rugs, as well as warranty protection plans and bed pads.

            Business Details

            This is a multi-location business.

            Find a Location

            The Dump Furniture Outlet has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Dump Furniture Outlet

                250 S Waukegan Rd Deerfield, IL 60015-5220

              • The Dump Furniture Outlet

                222 W. Roosevelt Rd. lombard, IL 60148

              • The Dump Furniture Outlet

                2860 S Highland Ave, Lombard, IL 60148-7130

              Location of This Business
              250 S Waukegan Rd, Deerfield, IL 60015-5220
              BBB File Opened:
              10/9/2013
              Years in Business:
              39
              Business Started:
              6/30/1985
              Business Started Locally:
              6/30/1985
              Business Incorporated:
              11/29/2012
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Cindy Arthur, Director of Customer Service
              • Mrs. Samantha Raskin, Associate Director of Customer Care
              Contact Information

              Principal

              • Cindy Arthur, Director of Customer Service
              • Mrs. Samantha Raskin, Associate Director of Customer Care

              Customer Contact

              • Mrs. Samantha Raskin, Associate Director of Customer Care
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              65 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/14/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              I purchased a couch from The Dump furniture outlet in Lombard, IL on April 29th after speaking with a salesperson who was told that the couch would be placed in the basement. The salesperson stated it would not be an issue for the delivery persons to deliver it there. A couple weeks later when the delivery persons arrived with the couch they said it wouldn't fit and they took the couch away, stating there would be a re-stock fee.I was still charged the entire amount. I disputed the charge and after a month the merchant, The Dump, responded and said it showed delivered on their end. I contacted customer service who advised that the show a re-stock fee on their end, that should be 20% of the cost, not the 100% full cost of the couch. They said they are trying to credit me with a "re-selection" or store gift card but can not because of the disputed transaction. They are unashamedly attempting to keep my money. I do no want store credit, I want a refund.
              Read 64 More Complaints

              Customer Reviews

              32 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              sharon p

              06/26/2024

              I do wish i had read about this dump before i sent my daughter,,, They ordered a bedroom set and couch and just got the bedroom set,,, still waiting for the couch, What a mess this place is,, and!!!!! when you call they know your number then proceed to not answer,,, we called a dozen times and it says the store is closed!!! So now we wait!!!!!! This place ***** Please Buyer Beware.
              Read 31 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

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