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Business Profile

Neurologist

Midwest Institute of Neurological Discovery (MIND)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Neurologist.

Complaints

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Complaint Details

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  • Initial Complaint

    02/18/2025

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    Midwest Institute of Neurological Discovery has admitted to me that they will not help me because it will incur additional charges to THIER business. They processed a $150 charge that was not authorized. My insurance changed. Midwest Institute of Neurological Discovery Emailed me twice to my secondary email asking for insurance information. During that time I had an appointment and was never asked about insurance information. After I was charged I was told that Midwest Institute of Neurological Discovery couldnt reprocess because they just didnt want to. This visit is now not on my insurance and will not oho toward my deductible and they dont care because they dont want to reprocess.

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BBB Rating & Accreditation

F

This business is not BBB Accredited

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Years in Business: 9

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

440 Lake Cook Rd Ste 1

Deerfield, IL 60015-5263

Visit Website
(847) 945-6463

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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