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Find a Location

Illinois Bone and Joint Institute has 47 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Illinois Bone and Joint Institute, LLC

      900 Rand Rd Ste 300 Des Plaines, IL 60016-2359

    • Illinois Bone and Joint Institute

      101 Waukegan Rd Ste 1100 Lake Bluff, IL 60044-3012

    • Illinois Bone and Joint Institute

      1025 Red Oak Ln Ste 100 Lindenhurst, IL 60046-5017

    • Illinois Bone and Joint Institute

      111 N Canal St Ste Lnw-2 Chicago, IL 60606-7218

    • Illinois Bone and Joint Institute

      1253 S Rand Rd Lake Zurich, IL 60047-2960

    Business ProfileforIllinois Bone and Joint Institute

    Medical Doctor
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.62/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Illinois Bone & Joint Institute offers sub-specialty care for a wide variety of orthopedic and sports medicine problems. They feature on-site physical therapy and in-office MRIs. All of our physicians are fellowship-trained and board certified.

    Business Details

    This is a multi-location business.

    Find a Location

    Illinois Bone and Joint Institute has 47 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Illinois Bone and Joint Institute, LLC

        900 Rand Rd Ste 300 Des Plaines, IL 60016-2359

      • Illinois Bone and Joint Institute

        101 Waukegan Rd Ste 1100 Lake Bluff, IL 60044-3012

      • Illinois Bone and Joint Institute

        1025 Red Oak Ln Ste 100 Lindenhurst, IL 60046-5017

      • Illinois Bone and Joint Institute

        111 N Canal St Ste Lnw-2 Chicago, IL 60606-7218

      • Illinois Bone and Joint Institute

        1253 S Rand Rd Lake Zurich, IL 60047-2960

      Location of This Business
      900 Rand Rd Ste 300, Des Plaines, IL 60016-2359
      BBB File Opened:
      1/26/1995
      Years in Business:
      32
      Business Started:
      10/1/1991
      Business Started Locally:
      10/1/1991
      Business Incorporated:
      11/29/2005
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      2300
      Alternate Business Name
      • Orthosync
      • Illinois Bone and Joint Institute, LLC
      Business Management
      • Ms. Aisha Mujtaba, Compliance Coordinator
      Additional Contact Information

      Fax Numbers

      • (847) 720-7304
        Other Fax

      Phone Numbers

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/07/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      ILBJ without authorization used my debit card which they had on file to pay an invoice for an infusion treatment without any authorization. ILBJ had assisted in setting me up on a co-pay assistance program that would supplement the treatment in full once I received the explaination of benefits from ********** Blue Shield which takes 30 days. This transaction ocurred on May 3, 2024 and overdrafted my bank account. I could not not stop the transaction through my bank, and ILBJ was appologenic and assured me, my debit card was removed from the file, this was a mistake and the money would be refunded withing 24 hours. I returned Monday to meet with the head of financing, ***************************** who showed me the paper work the transfer was in progress. Today, May 7 the funds are still not there. My bank states ILBJ is responsible for releasing the funds, and they are taking their time. I am overdrafted again today on my checking account. No one is returning my call. Please help!
      Read More

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Frances F

      5 stars

      06/18/2024

      *****************, is a very professional and kind Doctor. I followed his instructions during my injury and I'm thankful to be progessing. My Physical Therapists: ***** who is caring. ***** who is simply gracious. My Physical Therapist Assistant, ******* was an ****** *****, ****** and all those who helped me was nice. Everyone I came in contact with from the first day I stepped into The Ilinois Bone and Joint Institute located at ************************************** did a great job assisting me and that is rare in this World Today. I will recommend this location to anyone who have a need. Continue to excel and do well.Many Blessings!************************************* **********

      Local BBB

      BBB of Chicago & Northern Illinois

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