ComplaintsforPro-Tech Roofing, Inc.
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Complaint Details
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Initial Complaint
04/04/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I signed a contract in March 2023, prices given for 3700 sq.ft., for a complete roof replacement. I signed another contract in March, 2024, prices given for 5200 sq. ft., for a complete roof replacement. My size of my building didn't change. First day on the job, Thursday March 21st , 2024- you came up to the job and told me that you could not do 100% roof replacement due to "unforeseen conditions". Shouldn't these conditions been seen before they tore down my roof? *************** and **** came to the building and took 3 core samples to determine how many layers of roofing had to be torn down and replaced.Below is a breakdown of the cost that I incurred due to the delays and post completion of section one, per original contract date of March 2023.Interior damage -Unit 1 - $3392.76 Loss of Income unit 1: 3 months - loss of rent $4500 Unit 2 - interior damage $2025.00 ************* permits - $100 One year delay: 5 trip cancellation (June 9th 2023, June 16th 2023, October 3rd 2023, October 23rd, Beginning of November 2023, average $250 plane fare, total of $1,000.00)Labor and Material Roof patching while waiting for the roof to be done:Roof cement- 13 buckets of 5 gallons each - $1200 Labor - @ $60/hr, worked from Week of September 25th , 2023 until Mid-November, 2023, at 5hrs/day= $300/day x 5 days/week x 6 weeks = $9,000 - November 16th - November 17th , 2023- 8 hrs/2days x 3 people worked @ $60.00/hour = $1,440.00 I didn't benefit from the contract I entered. On the contrary, I have pool of water, buckling, wrinkles and leaks in the unit underneath, in places there were no leaks before the roof job , and losses of over $40,000. This worries me tremendously, and it jeopardizes the safety of my home.Please help me get my money back so I can fix my roof
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.