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Barley Excavating, LLC has 1 locations, listed below.

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    Business ProfileforBarley Excavating, LLC

    Excavating Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8753 Prairietown Road, Dorsey, IL 62021
    BBB File Opened:
    12/27/2019
    Business Management
    • Mark A Barley, Owner
    Contact Information

    Principal

    • Mark A Barley, Owner

    Customer Contact

    • Mark A Barley, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    Mr **** ****** ..did explain what I needed for my sewer issue backing up in the basement and what benefits would be best from when he did an estimate.. after receiving the estimate bid which was one of 2 bid. Mr ****** bid was $2600 less than the asking price of the 2 bids but $2600 more on the home advisor guideline. Mr ****** stated that his work was warranted as long as he was in business and as long as I was living at my current address… he ensured me that this would correct my sewer issues of the sewer backing up into my basement…. This estimate was done on December 18th 2019… upon starting this job I received his bid of what would be done for installing new sewer pipe from the back of the house to the back gate of the yard. I had sewer backup twice since the job took place and contacted Mr ****** which he stated because of the heavy rain on called 1 was due to the sewer backup… upon contacting Mr ****** on 5/30/22 2 contacted Mr ****** again concerning the sewer backing up again Mr ****** stating he would come by to check out what was going on. He came out and checked the sewer he didn’t check the basement where the sewer was backed up he checked the outside outlet he left without informing me of his finding.. I called Mr ****** which at that time he stated he was about to contact me. Mr ****** stated he couldn’t put the camera down the sewer line to take pictures or couldn’t find the city sewer outlet which he did when he did the estimate… he stated I needed to call someone to do a blowout of my line.. which mean I would have to pay again for something I paid him to replace so I would not have this problem.. I also asked Mr ****** why my area where they dug up the yard had not level back and it’s been almost 3 years and I was told by the worker it would level back to it original level he stated he have no ideal he didn’t come out but once upon completion. He stated he believed the city has my sewer line tied into something else how could that be.
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