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Find a Location

Arboretum View Animal Hospital has 1 locations, listed below.

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    Business ProfileforArboretum View Animal Hospital

    Animal Hospital

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2551 Warrenville Road, Downers Grove, IL 60515-1724
    BBB File Opened:
    11/5/2002
    Years in Business:
    21
    Business Started:
    11/5/2002
    Business Started Locally:
    11/5/2002
    Business Management
    • Mr. J A Vernot, Owner
    Contact Information

    Principal

    • Mr. J A Vernot, Owner

    Customer Contact

    • Mr. J A Vernot, Owner
    Additional Contact Information

    Fax Numbers

    • (630) 963-0537
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I took my yorkie who was two months old to this vet in an emergency because he was having multiple seizures, he couldn't stand, nor was he eating or drinking and so i thought he was dying.After they took him upstairs and the lady came to speak with me in the room she suggested that it would be best to hospitalize him for a few days.She told me the total price for three days would be 2300-2500 but in order for that to happen i would have to put down a **** deposit that same night and if i could not then i would release my rights to them.She gave me hope that there was a chance that he would be okay as long as i let them keep him hospitalized for a few days.Looking back i realized that my dog was already dying when i first brought him there.They gave him no care and couldn't even tell me why he was dying.The next day i called to check up on him and he was still the same as he was before i left him.Not even a few hours later i received a call saying the best thing would be to put him to sleep.There was no refund for my **** even though they had him for less than ******************************************************************************************************** and played on my love for my dog.They put him to sleep and gave him to me for me to bury him on my own.I wish they would have been honest from the moment i stepped in there because they made a more trying time much more difficult than it already was.I feel i should be reimbursed my money because in addition to everything else i feel like i was robbed.

    Customer Reviews

    0 Customer Reviews

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