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Find a Location

Transmotion, Inc. has 1 locations, listed below.

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    Business ProfileforTransmotion, Inc.

    Exercise Equipment Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Transmotion, Inc. is a fitness equipment specialist which delivers, installs, and relocates leisure equipment, playground equipment, and fitness equipment for private residents and companies. This company installs, delivers, and relocates large-format leisure equipment, such as playground equipment, game tables, basketball hoops, furniture, fitness equipment, and other equipment which is unwieldy and difficult for homeowners and individuals to relocate, install, or deliver on their own.  The company's installers are certified, trained and can cover the entire process of disassembly, transportation, and reassembly for individuals and businesses that are relocating. For those who are buying products online, they can choose to have their equipment shipped to Transmotion, Inc, who will then deliver and install the equipment at the customer's home or business.

    Business Details

    Location of This Business
    2325 Wisconsin Ave, Downers Grove, IL 60515-4022
    BBB File Opened:
    8/29/2014
    Years in Business:
    10
    Business Started:
    1/6/2014
    Business Started Locally:
    1/6/2014
    Business Incorporated:
    1/6/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Tomas Ulinskas, Director of Operations
    • Mr. Darius Nakvosas, President
    Contact Information

    Principal

    • Mr. Tomas Ulinskas, Director of Operations

    Customer Contact

    • Mr. Tomas Ulinskas, Director of Operations

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    This company is supposed to be a professional installater Of exercise equipment. I made arrangements for this company to come out and assemble a piece of exercise equipment I purchased. They came out approximately two months ago to assemble the equipment and it was never assembled correctly. Subsequently they have sent two different teams of installers out to evaluate their work and I received different information from each installer with no resolution of my complaint sub, I contacted the company, who sent me the piece of exercise equipment and I sent them pictures and they sent me instructions and information detailing how the machine is supposed to be assembled and that it is put together incorrectly. I contacted the company Transmotion and requested the contact me to schedule a date of service to finish the job and do it correctly , and I will be happy to show them. The instructions sent me regarding how to correctly assemble the unit if they do not want to do this I want a full reimbursement because they have not done it correctly, give me the wrong information and Ive been very poor to respond to my subsequent emails and voicemail messages.
    Read More

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mel I

    1 star

    06/20/2024

    Ordered a dishwasher from ****** that included installation (cost was included in the price, which was higher than the warehouse price). The installers said they couldn't install because a) they couldn't hardwire the dishwasher and there was no electrical outlet, and b) the water valve had a minor drip. I offered to turn the water off at the main, but they refused, so...The installer charged an additional $345 to install the electrical outlet and replace the valve, which is OUTRAGEOUS PRICE GOUGING. It added less than 30 minutes to the install (I timed it), and the parts couldn't possibly be more than $45 (likely much less), and since the gentlemen were already on site, there was no trip charge involved. The crazy math: $345 - $45 = $300 for 30 minutes labor, or $600/ hr.!Simply outrageous, but we were over a barrel; we needed the dishwasher installed immediately. I have read multiple complaints about this company, and this is clearly their MO: find minor installation issues and CHARGE OUTRAGEOUS PRICES FOR THE MINOR FIX. They are unethical and unprofessional. Beware!

    Local BBB

    BBB of Chicago & Northern Illinois

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