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Business Profile

Auto Repairs

Dave's Garage & Auto Sales
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/21/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my son’s car there to get his speedometer fixed. I asked for an estimate and wasn’t given one. He said it needed new struts and an axle. I said I wanted an estimate. After doing the work, he sent me a bill. Then he said it needed more things and tacked those on as well. I got a bill for $1,500 and the speedometer is still not fixed.

    Business Response

    Date: 01/25/2024

    mis ***** and her son came to shop to look at speedometer. after taking scanner and a test drive. was told no signal coming from speed sensor. And the suspension front struts were bad. i worked up a estimated and screen shot to her. she call and said she did not want just trans fixed. i redid. and took off c/v joint oxygen sensor c/v axle front sway bar links. mis ***** called me all upset. i said no problem and took parts back off estimate and resent. that's not what she wanted. she wanted car fixed. i will bring vw beetle back in and ad parts back on. i gave her free labor for rewiring 14 pin transmission  plug no labor for c/v axle. she was told she needs speedo cluster.

  • Initial Complaint

    Date:11/14/2022

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/21/22, I sent ***** ****** a $1,000 deposit for a 1987 Red Corvette. The balance was $9,600. ***** sent me a paid invoice. See attachment. On 10/21/22 the same day, I mailed ***** a 9,600 cashier check. See attachment It was purchased at my bank, ** ****. See attachment. ***** received this check on 10/27 and deposited into his account on 10/27. The cashier check was cleared by ** **** the next day since it was prepaid. See attachment. After waiting several weeks I contacted ***** on 11/7 and requested my money be sent back since I had not heard from him. ***** said my check was a fake and he would get back with me when his bank says the money is in his account. I am attaching the copy of the deposited cashier check into ***** ******* Bank, I am attaching a copy of the sales receipt for the Corvette, I am attaching a copy of the cashier check that was sent to him, and I am attaching a copy of my checking account where it shows that the cashier check was paid in advance. I am requesting the $9,600 be sent back to me immediately via cashier check, money order or Paypal. My address is **** ** **** *********** ********* *****. Thank you. Also, I am a senior citizen and on disability and that is why I needed the car shipped. The price of the car was $10,000 and was shipping $600.

    Business Response

    Date: 12/02/2022

    i had to make sure casers check would clear in my account i tried to have him send me a bank wire. i am taking him the car this weekend 12/3/2022. have talked to ****** ***** i hope this puts things right. thanks ****

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