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Find a Location

i3 Broadband has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • i3 Broadband

      602 High Point Ln East Peoria, IL 61611-9329

      BBB Accredited Business
    • i3 Broadband

      808 Dennison Dr Champaign, IL 61820-2507

      BBB Accredited Business
    • i3 Broadband

      5201 W War Memorial Dr Ste 515 Peoria, IL 61615-9033

      BBB Accredited Business
    • i3 Broadband

      57 Everett St Warren, RI 02885-1909

      BBB Accredited Business

    Business Profilefori3 Broadband

    Internet Providers
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    In 2005 Bitwise Systems changed their name to Omnilec In 2009 Family Communications of Glenview Illinois purchased Bitwise/Omnilec.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/31/2019

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    i3 Broadband provides Fiber internet, television, and voice services. 

    Products & Services

    iTV-3 offers fiber internet, television and voice services.

    Business Details

    This is a multi-location business.

    Find a Location

    i3 Broadband has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • i3 Broadband

        602 High Point Ln East Peoria, IL 61611-9329

        BBB Accredited Business
      • i3 Broadband

        808 Dennison Dr Champaign, IL 61820-2507

        BBB Accredited Business
      • i3 Broadband

        5201 W War Memorial Dr Ste 515 Peoria, IL 61615-9033

        BBB Accredited Business
      • i3 Broadband

        57 Everett St Warren, RI 02885-1909

        BBB Accredited Business
      Location of This Business
      602 High Point Ln, East Peoria, IL 61611-9329
      BBB File Opened:
      4/8/2004
      Years in Business:
      23
      Business Started:
      5/1/2001
      Business Started Locally:
      5/1/2001
      Business Incorporated:
      10/26/2016
      Accredited Since:
      8/31/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Levi Dinkla, CEO
      • Robi Kozinski, Director of Digital Marketing
      Contact Information

      Principal

      • Mr. Levi Dinkla, CEO

      Customer Contact

      • Robi Kozinski, Director of Digital Marketing
      Additional Contact Information

      Fax Numbers

      • (309) 689-1897
        Primary Fax

      Phone Numbers

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Internet service provider has system wide outage, does not proactively communicate with customers and will not respond to requests for information. No explanation of the issue or estimate of when service will be restored are attempted. Communication from provider is only provided via social media, contains no details, and service outage continues through the weekend. Service went out around 5 AM, Friday June 21, and has not been restored. I work from home and could not work on Friday as a result of the outage but have no ability to work until service is restored.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jim W

      1 star

      07/29/2024

      I cannot complain about service or support desk but....when we got service we were told our monthly rate would not increase as long as we had service. Well, it has been 18 months and we just got an increase. Billing told me they did not foresee a cost increase but it is now needed and since they do not use service contracts I basically don't have any recourse. I now know i3 will not stand behind their word.

      Local BBB

      BBB of Central Illinois

      BBB Reports On

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