Reviews

Everyone was professional and efficient. Packed an entire homestead in under 4 hours. Would hire again.

If I could give zero stars I would! Its been almost two months and we still havent gotten a piece of our couch! We are getting a lawyer.

Cost for move $4,932.58. Would give ZERO stars if allowed!! I hired Pan Transit *** Lines to move my belongings from ******* to ********** on May 2, 2023. I was assured by the Director of Operations that only one truck would have possession of my entire move. My belongings were picked up from Way 2 Go Moving **** on August 16th, Bill of Lading with Non-stop Moving **** delivered by NW *************** The 21 day minimum Delivery Due by Sept 6th, didn't arrive until Sept 13th. Every box was severely damaged, all of my furniture was damaged, every box had broken items, 7 very large boxes were not delivered, a family heirloom antique chair was not delivered, all of my business items I sell online are missing & not delivered, my family photos are missing & not delivered, artwork my deceased husband made is missing & not delivered, the mattress delivered is NOT mine. Had to file a police report due to the hole cutout and amount of blood on the mattress, looked like a crime scene. My Total damages amount to $9,561.71. The Claims website they gave me is a scam and unsecure website so I am not even able to file a claim. Four moving companies are involved and must have knowledge where my missing items are. Every box and item had my name, address, phone number and email address on a large white label in 3 locations. Shouldn't be too hard to find my belongings. Not one of these companies will return my phone calls, email or text messages. All 4 companies each have long histories of negative complaints. They shouldn't even be allowed to operate any longer. I have suffered business loss, pain and suffering for loss of my husband's and my family's irreplaceable ******************** and family photos, plus have a lot of items I have to repurchase, and I have no bed to sleep on. No amount of money can replace these items!! If I had known these companies would have been responsible to move and deliver my belongings I would have ran fast away and steared clear of all of them!!!

Do not use this company to move your stuff. They are thieves! Lots of my stuff never came and after even filing a claim, they always were avoiding my phone calls and text messages. They overcharged us for the amount of things and never went through their list of items that were actually supposed to be put in the truck. They just took everything from the house and everything that wasnt mentioned on their list of items. They are frauds!

Your company is the worst experience Ive ever had in my life!! Most everything was busted, cracked, bent, ripped or just plain broken.. loaded the truck until 1:30 am in the dark; no lights. They were just throwing my belongings in the truck as only two people showed up 6 hours late for a four man job? Upon destination arrival the driver was informed I would be there at noon. He was there at 9:30 chomping to get started. So, what does he do, starts dumping his truck in my front yard? He didnt give a rats a** about my possessions, his concern was getting his truck empty. He treated his locally hired help like animals. They worked their tails off and put up with his c*** all day in the heat. Then the driver paid them $75 ea. what a jackass! Your people were scammers all along the way. Maybe this is normal for this business but everyone I dealt with had a specific job to perform. I felt like a piece of trash from your whole company. This experience was the most stressful, deflating, painful, frustrating time Ive ever spent. This job ended up costing me nearly $15,000??? WTF after quoted $8637

I hired Navistar Movers to move us from **** to ************** who sub contracted Non-Stop Movers. We paid Navistar who fed me a bunch of lies about not using subcontractors delivery date, and not paying anything extra, then Non-Stop showed up and charged us an additional $7000, took our items to a storage unit in ******** which we knew nothing about, and finally delivered our belongings 2 weeks later. The whole process was horrible. I would call and leave messages, if I talked to a person they would give me random dates when it would be delivered. Also the truck broke down the day before my items were delivered. They broke a few items and I still have not received compensation and its been 8 months now. Dont use this company

Can there be a "0" star? My experience was very similar to others! DO NOT HIRE THIS COMPANY!! We hired 3 Brothers Moving and apparently they subcontracted the job to Non-stop Moving & Storage here in the ******* area. I was quoted and signed for one price after they reviewed everything we wanted to move and then had to leave for work. My 81 year old husband, who is unaware of the circumstances was asked to "sign here" on the dotted line, he thought to acknowledge they had loaded everything. But they had ripped up the quote I agreed to and created a new one adding on $****. I was furious! My husband and I flew to the new residence (**** miles away in *****) to be there when they arrived, but the furniture did not come! We were told it would be delivered on Wednesday PM or Thursday AM. We were planning to fly home on Sunday, but on Saturday since it still wasn't there yet, we had to pay additional fees to change our flights and extend our rental car. When the mover finally arrived on Sunday night at 6:30pm, he would not take a credit card or check!! He held our furniture hostage until we came up with the cash to pay him. He threatened to take it back to Chicagoland and I would have to pay double to have it shipped back and pay for storage as well!! This was a ridiculous expectation on a Sunday night! Especially since they had accepted a check and credit card for the first 2 payments! We finally agreed to ***** him the money and he began unloading the truck at 7:15pm. There were 4 items damaged and 1 item missing from the delivery. The mover named "***" acknowledged the damaged items, but said to call the company, said he had nothing to do with it. I have called the company numerous times, but never get a response or an answer. I tried calling *** and he hung up on me. The damaged items (4ft wine rack, end table, custom made coffee table and lamp shade) and missing bed frame equate to appx $1,200 (although the coffee table is irreplaceable) in total I am out $2,600!

Interesting to see to see the experience we had is common for them. When the movers arrived in a truck I wouldn't drive across town, the head guy said the quote was so much square footage and we have about twice as much as was quoted. Not to mention the oil leaking from the truck that stained the driveway and mess of packaging tape rolls that were just tossed on floor for us to clean up. We were in southern WI moving to MN, once the truck was loaded the crew said they were going back to ******* with our stuff! When they finally arrived in MN, it was different crew and not exactly sure if it was even the same truck. They would not open the doors until they were paid in cash or Zelle. Major flags went up as this was now a scam to not pay taxes on half the cost. I arrived at the house an hour after they did (about 430pm) and was charged for that hour. I was going to Use Zelle as I wanted a way to track the payment. When I attempted to pay with the app, it suddenly didn't work. It was now after 5, and banks were closed. The manager on the phone said cash only and it's not his fault the app didn't work. He said to figure it out or we will come back with your stuff tomorrow after you get cash. Oh, the cost for that was an additional $1500. Come to find out, Zelle transactions are maxed at $1000 per day. I am sure they are aware of this and is a "convenient" way to stick the customer for another $1500 in cash. I offered to pay with a credit card and told they don't take credit cards. Finally had my parents, and a couple friends each transfer $1000 each and the truck was started to be unloaded. Again, ******* was left by the crew for us to clean up. Luckily, only one old table was broken and only one box is unaccounted for. This company was borderline criminal in their actions and rip people off knowing they have them in a no choice situation. I'm sure they sleep at night with a clear conscious too. Hopefully the *** catches up with them.