ComplaintsforiMotorsports
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Complaint Details
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Initial Complaint
10/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 09/22/2023 I purchases a 2010 Can Am Spyder RT with approx. ****** miles on the odometer. I rode the motorcycle home and began to have problems shifting into 2nd gear, by Sunday 9/24 the motorcycle would not shift into any gear. I called *********** **** on Tuesday 9/26 to make him aware of the issue, he said he would schedule a pick up for repair. On the evening of 9/26 I added fluid to the empty clutch reservoir and got the motorcycle to shift into gear, but still had trouble shifting into 2nd gear. I was told to return the motorcycle to dealership on Saturday 9/30 for repair. The service repaired the issue with the clutch but not the problem with 2nd gear. I was initially told to ride the motorcycle home and they would schedule a pick up for service. Only after I stated the I did not fell comfortable riding the motorcycle and that I thought not being able to shift into 2nd gear while moving in traffic felt unsafe they kept the motorcycle for repairs. Needless to say, all I have heard from that day are excuses i.e. part are hard to source for motorcycle of that age, we are looking further into the issue, we will call you, the owner is looking for parts. They sold me a broken motorcycle and although it came with a limited warranty and I purchase an extended warranty and a lifetime powertrain warranty it is now October 17, 2023 and I have no ideas when they will deliver my repaired motorcycleInitial Complaint
09/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
bought a ****** back in 2019 paid ****** for tire and wheel protection. out riding some rough roads hit a pot hole and snapped all bolts off hub. pulley came off. thank god still alive. chrome on wheel is shot. there insurance wont cover anything. they sucker you into this and that and dont stand behind what.they sell for coverage. all they sell is b.sInitial Complaint
07/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
ON 03/31/2022 I *** ORDER A CAN-AM ***** RALLY 2022 I NEED IT TO PUT A DEPOSIT OF $500 IN ORDER FOR THEM TO *** ORDER IT ON THE FORM THAT I SIGN ON THE PAYMENR THEY ONLY HAD 2-3 4-6 OR 6-8 WAIT PERIOS BUT ON THE ***** THE MARKET WITH A PEN NO *** NOT REALLY SURE WHAT THAT MEANS THE WRITTEN CAN BE CONFUSIN SINCE THEY PUT IT WITH PEN THEY NOT MADE IT OFFICIAL ON THE FORM.AFTER WAITING FOR OVER A MONTH O CONTACT THE ***** MANAGER TO CANCEL MY ORDER SINCE I END UP BUYING AT ******* ENTERPRICES THE SAME MODEL SINCE THEY HAVE THEM IN STOCK. SPOKE TO ***** MANAGER AND WAS REALLY RUDE AND CLAIM I CANT HAVE MY MONEY BACK $500 IS ALOT OF MONEY AND I THINK I SHULD GET MY MONEY BACK SINCE THEY WHERE NOT CLEAR ON THE NO ESTIMATED TIME OF ARRIVAL. THEY SHULD MAKE IT OFICIAL ON THE *** ORDER FORM NOT JUST WRITE IT WITH A PEN AFTER YOU SING ..CAN YOU PLEASE HELP ME GET MY DEPOSIT BACK IM A HARD WORKER CONSUMER WHO DOES NOT DESERVE TO BE RIP OFF. THANK YOU IN ADVANCE
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Customer Complaints Summary
6 total complaints in the last 3 years.
2 complaints closed in the last 12 months.