Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Funeral Services

The Comfort Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Funeral Services.

About

About This Business

The Comfort Company, Inc. is an ecommerce business dedicated to the development and sale of meaningful sympathy, bereavement and memorial gifts.

Products and Services

This company is an online retailer of sympathy, memorial and bereavement gifts. (People and Pets) Pet Headstones, Pet Memorabilia, Pet Gravestones, Pet funeral memorial markers.

Business Details

BBB File Opened:
2/27/2006
Business Started:
11/1/2002
Business Started Locally:
11/1/2002
Business Incorporated:
3/14/2002
Type of Entity:
Corporation
Business Management:
Ms. Renee Wood, Owner

Additional Contact Information

Principal Contacts
Ms. Renee Wood, Owner
Customer Contacts
Ms. Renee Wood, Owner
Fax numbers
Primary Fax: (630) 845-1624
Additional Phone Numbers
Other Phone: (630) 845-1624

Additional Information

Refund and Exchange Policy
Your satisfaction is important to us and we want you to shop with confidence. We offer a 30-day, money back guarantee on most orders with the following exceptions:
Personalized gifts may not be returned unless they are damaged.
Memorial gift tree orders cannot be replaced or returned after 30 days.
Claims for missing or damaged products must be made within 30 days of the original order date.
To return an item for any reason, just repack the gift in its original packaging, if possible. Please include your order number and/or the name that the item was ordered under or a copy of your confirmation email. Sorry, shipping & handling fees are not refundable on returns and you must pay for return shipping.  Refunds will be issued to the orginal form of payment only.  Store credit may also be requested. 
For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. The Comfort Company is not responsible for items damaged or lost in transit.
Returns should be mailed to:
The Comfort Company
1144 East State Street, Suite # A214
Geneva, IL 60134

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.