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Business Profile

Home Services

Nu-Age Home Solutions, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Services.

Complaints

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Complaint Details

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  • Initial Complaint

    07/29/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Date of service-9-9-21, the amount paid -$2,522.00, the business committed to putting gutters on my garage, wrap window on garage, repair roof leak on garage and house. Gutters and window were completed but leaks are still there.I have asked more than once to fix the leaks or return part of my money back but up to this date he will not return any of my calls

  • Initial Complaint

    07/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 9-9- 2021 sumited me specifications and estimates for new gutters on my garage, wrap window on the garage, repair a leak on the roof of the garage, and on the roof of my house. The estimated price he quoted me was $2,522.00 so this is what I paid him, well the gutters and the wrap were completed but the roofs are still leaking. so I asked him to come back and fix the roof or return me part of my money, so he stop answering my call and stopped responding to my test.

  • Initial Complaint

    03/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The service was performed on 09/18/2021 I paid $1,110 to have 2 downspouts relocated and there was a 5-year warranty with the installation.We had Nu-******** Services, i.e. "The Gutter Doctor", perform work to relocate 2 downspouts that were draining on the driveway. The work was poorly completed, and both of the gutters are now leaking, the gutters were not properly re-pitched and water now stays in the gutters, which caused an ice-dam this winter. Also, there were metal leaf guards that were in the gutters and these were cut out to relocate and install the new downspouts, there are now leaves and debris in the gutters.I have been attempting to work with the owner of the company, (*********************** - ************), to have this corrected and have been getting the run around since Saturday, 9/18/2021. He no longer is taking my phone calls and will not return any of my calls. I have asked for 1/2 of my money back and he agreed to it and now refuses to refund the money. ***** even stated that he ".... guarantees his work for 5 years".

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BBB Rating & Accreditation

D-

This business is not BBB Accredited

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Contact Information

551 Roosevelt Road, Sutie 107

Glen Ellyn, IL 60137

(630) 808-1014

Customer Complaints Summary

3 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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