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Business Profile

Trucking

Allstate Express Trucking Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trucking.

Complaints

This profile includes complaints for Allstate Express Trucking Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Allstate Express Trucking Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/18/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 5th a driver of Allstate hit my truck with his trailer while I was doing a ************************************ *******************. I have a recorded video where you can see everything happened. I was told it was going to be solved and paid in a friendly way. Next day I tried speaking with ***** from safety(till today she has not call or answer), so I was transfered with Alen the fleet manager. I explained I was going to look for a cheap body shop to do repairs in order to restore the damages done by them.After that, I sent an stimate for 4413$ for four broken pieces plus damages and they told me he will contact me back. Then he blocked me and everybody in that company hid from me. I had to go in person to their address, and a lady told me the owner was In surgery that they will contact me to pay.I got a call back being offered 2500$ to repair my truck since they do not want to put a claim in their insurance company. I told them I was not going to put money for their damages to my truck since it was their liability.They dissapeared again like I have to chase them to pay me or if I am going to surrender to the fact they have to pay **** want the repairs and the time lost by going there with the time in the shop

    Allstate Express Trucking Inc. is NOT a BBB Accredited Business.

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