Business ProfileforNew Wheels, Inc

Take a mechanic with you to purchase vehicle. The staff seems pleasant enough initially. It is wholesale dealer so cars are not checked and made safe to drive , just look good to an untrained eye.purchased a vehicle on April 03, 2024. Upon test drive , I asked the representative/salesman about the tape around the hoses and the tire pressure monitoring light. ******** ( the representative) stated the tape was standard because it helped insulate electrical components of vehicle and stated the tire pressure monitoring light was coming on due to snow and rain. I drove vehicle home, but ride was bumpy and car seemed to be pulling to one side. I drove vehicle to tire shop , the shop said tires were bad and needed new ones. I called sale rep next day and he said he needed to speak with manager &would call me back. He did not call me back. I called on Friday as well, left a text message ( still have). ******** did not respond. I drove car to auto repair place in ********, ******* to have vehicle check up. I called ******** again, after no response. I called New Wheels , spoke with someone named ***** and was told manager unavailable after explaining the tire situations ( too bad ) to drive car back to dealership. On Tuesday, the autoplace in ******** stated that tires had bad tires plus different size lug nuts on tires thst would have made it impossible for me to change tire if flat occured. Also, found that engine was washed to hide oil leaks and 2 significant belts were dry rodded. I sent ***** the images of said challenges. She said she would speak to manager. Said that best thing was to drive csr back. I again told her it was a safety issue. I contacted warranty company but none of issues were covered. I psid autoshop to fix the problems. I sent NEW Wheels the billed receipt on April 15, 2024 to ask them to cover /reimburse me additional moneies that was spent to make car safe to drive. New Wheels has not contacted me back in over a week.