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Business Profile

Adult Entertainment

MyFreeCams.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adult Entertainment.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/01/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Around Nov, 10 2024 Myfreecams restricted my account by claiming I had violated the "Rules and Guidelines" in their wiki citing "Racist and/or incendiary" statements made by me in the Lounge ********************************************************************* violation. There have been multiple complaints made by me to the site and messages sent by me to contact them requesting any clarification which they are unwilling or unable to provide. This is clearly not because they don't have records of it. They keep archives of every statement typed into chat which is freely available for members to view. I contacted the site's admin using the link given on the "error" message that appeared when I attempted to log into my account. It was only then that I found that my account had been restricted and that I couldn't use it until at least Nov, 22nd. Then, when Nov, 22 came, I requested the account be reinstated as they said it would be. The reply I received was that in order for them to review my account status, I had to agree to the "Rules and Guidelines" which is required to open the account to begin with, and had already been done to open the account. Since, I had made multiple requests for the statements they termed to be "Racist and/or incendiary", I requested again that they send me the statements which they were unwilling or unable to do. I have not even received an explanation for their refusal.The only contact I received from Myfreecams was two short messages, neither clarifying what statement was interpreted by them to be in violation or why. The closest they came was sending a link to their policy and leaving it to me to guess what statement they were referring ***** account is funded. I payed money regularly and it is required to do so to obtain tokens and use some services provided from the website. The Lounge ***** requires ************************************************************ view it which can only be done by purchasing tokens.

  • Initial Complaint

    Date:07/01/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I understand that this happened over 12 months ago, I just never thought to use BBB as an option to hopefully resolve this as it has still not been resolved. On December 2, 2022 I entered a TruePrivate session with the model/broadcaster under the username miss_emiko. Before we started I discussed what I was looking for and she agreed. However, she did not do what we agreed on before the private show. Instead she just wasted time. She also lied to me and misled me. I thought it was just a slow progressing show (which is why I didn't end it immediately), and when I asked about doing what was agreed she said only if we did something else that I wasn't interested in. She also demanded extra tokens to do what we agreed on, something she never informed me about before we started. I contacted MyFreeCams (MFC) support after this through their online request form but did not receive a response. I then tried emailing them and did not receive any reply. I attempted to email them yet again on December 13, 2022, more than a week after the incident occurred, and finally received a reply from MFC support with the following response:"We have reviewed your account and unfortunately we are unable to credit any tokens for this session."They did not give any sort of reasoning or explanation for this response, and they made it appear that they assumed I was referring to a technical issue, which obviously I was not. I have reached out to them numerous other times about this and have received absolutely no response. Interestingly, I have contacted them about other questions which they had no problem responding to. I then attempt to bring up this issue and they never answer. They are completely avoiding me in attempt to keep the tokens. They refuse to acknowledge that I was scammed. I demand to have every single token used from this private session, as well as any other tips I sent to this model on that day.

  • Initial Complaint

    Date:03/26/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There were charge backs on my account with this company back in 2018-2019 and I want to make it right by paying back what I owe to the company. There only system is via email which I reached out to them manu times but I'm assuming they won't respond to me because I'm guessing they don't want to do business with me because of the charge backs.

  • Initial Complaint

    Date:06/19/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    one skype packages clubs when purchas** not honor** your purchas** is us** for payng for VIP shows toto there big buck daddy and mom are for there privet clients customer is non available to reg members modles repeat person Privat remarks you made when one was a round local state f**ral will do noting butlet them know you report** they are able to break your internet service and sponsor *** houses and imfo stealing and have local law enforcement harass you for noreason people getting complants are modles there for not one thing is done corporate never gets complants and better belive state law f** s come down on you and tell you straight up get over it the hacking and mob style harssment all my harassment is from local police *** houses and missippie fcc type i never us** these site's untill i realiz** t was coming from this site so if you know someone tohelp with disclose to about me and can do something i have try** *** local state every time i was crazy wile every time i found out they was connect ** to this type life style of people

MyFreeCams.com is NOT a BBB Accredited Business.

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