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Find a Location

Southwestern Electric Cooperative Inc has 1 locations, listed below.

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    Business ProfileforSouthwestern Electric Cooperative Inc

    Electric Companies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    525 US Route 40, Greenville, IL 62246-3358
    BBB File Opened:
    6/17/1997
    Years in Business:
    85
    Business Started:
    3/30/1939
    Business Started Locally:
    3/30/1939
    Alternate Business Name
    • Southwestern Electric Co-op
    Business Management
    • Ms. Susan File, Office Administrator
    • Mr. Bobby Williams, Owner
    Contact Information

    Principal

    • Ms. Susan File, Office Administrator
    • Mr. Bobby Williams, Owner

    Customer Contact

    • Ms. Susan File, Office Administrator
    • Mr. Bobby Williams, Owner
    Additional Contact Information

    Fax Numbers

    • (618) 664-3928
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We currently have a "Smart Meter" that was installed, without notice or request on our home by Southwestern Electric co op, Greenville lL.,my mom a 96 yr. old with dementia and myself a 65 yr. old with mobility problems live here. Since it was installed we have had numerous power problems, I have a list of them on my phone notes. There are numerous, now we have been having individual circuits turned off and on, we have no electrical wiring problems that would cause that, these meters can be easily hacked to accomplish this though, yesterday on 4-1-23 our bedroom circuit was turned off and on to force a re-start on a satellite cable box, just an example of the problem. .We have asked them to replace our new type meter with a "non- smart" meter that would stop the access to the new one. I know this sounds crazy but you can be harassed like this. We are not making this up or delusional, having this going on makes you worry about the power being shut off or interfered with at all times. We are current on our bills and just asked for help but no response. I have called and just get a never ending ringing number,also wrote a message to their Facebook page and the responder didn't seem to care. I hope you can get them to put a meter on our home that can't be accessed from anywhere but the electric company. Thank you for any help you can get us. This didn't have to end up here.
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    Customer Reviews

    0 Customer Reviews

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