Landscape Contractors
Complete LandscapingThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
09/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This landscaping company has caused damage to my property and will not return a phone call or reply to an email. I have tried for a week now with no one reaching out at all after an multiple voicemails, speaking to an employee, and writing an email with pictures attached. This is absolutely unprofessional and I need them to own up to the damages and pay for them.Customer response
09/23/2024
This is not a business that I use. It is my neighbors landscaping company that caused damage to my property and they are not returning my calls or emails to fix/pay for/repair the damage that has been done to my siding. The pictures of the damages are in the library from the previous communication. I called the BBB to make sure they had the pictures and they do. So I want the business to own up to and pay for the damage done to my siding. After multiple phone calls and emails, I still have not gotten any response from the company.Customer response
09/24/2024
Better Business Bureau:
The Business has addressed my concerns outside of addressing the BBB in reference to complaint ID ********. My issue is resolved and my complaint can be closed. Also I would like the complaint to be unpublished as I was told to request that by the BBB *** I spoke to just now.So please unpublish the complaint. The business promised to make it right and I appreciate them doing so, so I don't want this for other viewers to see on their record.
Sincerely,
***** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.