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Business Profile

Cargo Containers

T Bar International Cargo

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for T Bar International Cargo's headquarters and its corporate-owned locations. To view all corporate locations, see

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T Bar International Cargo has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • T Bar International Cargo

      506 Ruby St. Joliet, IL 60435-4633

    • T Bar International Cargo

      15 Dan Ireland Dr Plainfield, IL 60544-9441

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/03/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 11/11/2022 we sent 3 boxes to *************** estimated delivery was 5 weeks. As of June 2nd the boxes have not been delivered. In this time 2 of the recipients have passed away with out getting gifts sent in good faith. We have received many of excuses last being the delivery agent was Ill so turned around. Pls help us resolve this.

    • Initial Complaint

      Date:02/26/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On November 2nd, 2022, T-Bar International came to my house to pick up 2 Balikbayan boxes to ship to ***********. I received an invoice that is attached. I was told it would ship on November 18th and then *********** weeks to deliver. To date the packages have still not been delivered. Starting in the 10th week on January 27th I started to attempt to contact T-Bar at all of the listed contact information locations to get an update on my shipment and so far I have been unable to reach them and have not received a call back. When I call the main number ************ it goes to a voicemail that says to call ************. When I call ************ it goes directly to a voicemail and says the mailbox is full so does not allow me to leave a message. I also tried to email them at ************ but I get a return email that says the mailbox is full and my email was not delivered. I also tried to call all of the phone numbers listed for *************** on the invoice but no one answers. I am fearful at this point that they have not sent my package. It is poor business practices to have all of your contact information have full mailboxes, so I can only imagine I am not the only one having this issue. I tried to research 15 *********************************** in ********** ** but it looks like a residential address. 506 ******* in ****** ** appears to be abandoned. I only want someone from the company to actually call me back and give me an update on my package. Then I would think to be A+ certified they should have a phone number that actually works in the future.

    T Bar International Cargo is NOT a BBB Accredited Business.

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