Complaints

This profile includes complaints for The Law Offices of Vincent E. Solano, P.C.,'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The Law Offices of Vincent E. Solano, P.C., has 2 locations, listed below.

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  The Law Offices of Vincent E. Solano, P.C.,

  4701 Auvergne Avenue Suite 202 Lisle, IL 60532

• 

  The Law Offices of Vincent E. Solano, P.C.,

  1019 School St Lisle, IL 60532-1870

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/10/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My company being an accredited business, that practices proper protocol and ethics. This guy needs to be reported for misconduct. I have filed a complaint with the bar association. Hes a liar, he steals your money, and he doesnt know the first thing about representing someone. ***** was very good at communication when he needed my money, then it came time to have my court hearing today. He still hasnt responded or called me back. I had called him off my business phone(a number in which he didnt have). He responded right away. The guy is a ***** and his hobby is stealing customers money. Hes a monster and everyone should know that. Take your money elsewhere, you actually have a chance .

• Initial Complaint

  Date:06/29/2023

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Paid this attorney **** and he did absolutely nothing went to court and agreed to everything the other party said he is a thief withdrew from my case without notice

  Business Response

  Date: 07/05/2023

  To whom it may concern,

          It is very unfortunate that *********************************** choose this platform for his complaints regarding my service. ******* has spent the last several years as a drug addicted absent father that did not see his child for years. Since he has become apparently clean, he hired me to reunite him with his child.

       I specifically went to the courthouse and had the judge sign the order and took it directly to the family center to begin the reunification prosses, which is DUPAGE COUNTY mandatory rules.

      ******************** scheduled his visits and not surprisingly skipped one out of the 3 for the month of June. He then procced to call his attorney and ********** him for following the judges' rules and fired him.

      As a drug addicted loser father that used his addiction to avoid his child for years, I would expect that the only person, myself, willing to help him would not be the object of his ire.

        Unfortunately, my line of work involves people with problems, and I do my best to solve them. Some people are just generally a******* despite my effort's.

         Anyone who knows ************************* will understand because he is a ****.

    Very Truly yours,

    Vincent Solano

  Customer Answer

  Date: 07/20/2023

   
  Complaint: 20254178
  
  I am rejecting this response because:

  Hello,
  
          I reject the response I have worked for a government agency with a cdl and get drug tested consistently everything in the response is false and is very defaming I attempted to contact this attorney multiple times with no responses at all I then received an email that he is withdrawing from my case without ever consulting with me prior to that numerous times in this case I found things out from the opposing party and not my attorney my dad referred me to this attorney who has since threatened bodily harm on both me and my father if needed I can copy reviews from other clients in regards to this attorney he needs his license taken away 
  
  Sincerely,
  
  *******************************

  Business Response

  Date: 07/21/2023

  ************************* is a liar and has started and quit cases numerous times over the years. he wanted to restart visits with his child after skipping them for years. there is a family center in dupage county that has a free reunification program which judges require as part of the process. i physically went to the courthouse to enter that order and brought it over to the family center director. 6 visits were scheduled and after 2 visits ******************* cancelled the next 4. every call he made to our office was returned and i met him in person on several occasions. he doesnt want to follow the rules and called me screaming that i was doing only what his ex wanted which is another lie. he didnt understand that the judge ordered the family center reunification. he then fired me and said he was hiring another attorney. at that point i am required to file a motion to withdraw as attorney of record which i did. he is a liar that takes no responsibility for his own failures. skipping visits with his child is case in point. ***** solano

  Customer Answer

  Date: 07/24/2023

   
  Complaint: 20254178
  
  I am rejecting this response because: this is a lie and here is proof I said I got a consultation and was told to go hire someone else this attorney has threatened me with bodily harm on numerous occasions 
  
  Sincerely,
  
  *******************************