We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Landscape Contractors

Beary Landscaping
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Beary Landscaping's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Beary Landscaping has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/11/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      the landscaping company was completing lawn maintenance during the day on 9/18/2024. My Car was backed in parked outside in my designated parking spot and I had just completed detailing that day. That evening I got in my car, I noticed several chips covering my windshield. It had looked as though rocks were blown with a leaf blower all over my windshield which left several chips on the windshield. I have tried to contact the business without hearing back from them.

      Business Response

      Date: 11/22/2024

      ***** ******,
      Thank you for reaching out and bringing this to our attention. First, I want to sincerely apologize for any frustration or inconvenience caused by this situation. At Beary Landscaping, we strive to provide professional services while respecting your property, and I regret that this may not have been the case during our visit on 9/18/2024.
      We take concerns like yours seriously, and I want to assure you that we will investigate this matter promptly. We will evaluate the situation thoroughly and work toward a fair resolution. Additionally, I will ensure that our team reviews their procedures to prevent similar incidents in the future.
      Thank you for your patience, and I appreciate the opportunity to address your concern.
       

      TRUSTED IN EVERY SEASON
      ******* ******
      Marketing Manager

    • Initial Complaint

      Date:03/18/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Beary Landscaping handles snow removal for Townplace West, which is the community where I live. On January 24, 2024 around 4:45 pm I was driving home. I was turning right on **************** from Knollwood Drive. I observed 3 men in yellow vests doing snow removal with a CAT bulldozer. As I was making my turn, they backed up the bulldozer to give me room to move through, and in doing so a huge ice chunk flew off of the bulldozer bucket right in front of my car hitting and breaking off a large piece of my bumper. As soon as I reached home, I notified the property manger for our community. I sent pictures of the damage along with a detailed description of what occured. I followed up multiple times with the management office was told that they had reached out to Beary and were awaiting a response. On February 6th, i followed up with the management office again and she gave me Beary's number as well as a contact (**********************) so that I could try to reach out to them directly. I called and left a detailed voicemail but did not hear back. On February 8th I called Beary Landscaping again and left another message stating I would contact a lawyer. At that point I received a call back from ******* stating he would check with his workers to see if they remembered the situation. I've not heard back still. Since then, I went to my assoication board meeting for my community, I've gotten an estimate of the car damage totalling $1706.72, and also was advised I would need to get a rental for a couple of days (approx $200), total of $1906.72 which I am seeking reimbursement for. I've also hired a lawyer who wrote a letter to the company which they have also ignored. I can't afford to have a lawyer take this matter to court but am seeking your assistance to get this resolved. This company has ignored all follow up correspondence from myself, the management office and my attorney.

    Beary Landscaping is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.