Business ProfileforJr’s Garage

Jr's Garage is overpriced. There is a huge mark up on parts. My sister took her Jeep there for work on her brakes. I am contacting BBB because I paid the bill over the phone. I was told the price for the repairs would be $458.00. I knew that this was high but she was there and the brakes needed to be done. The owner (or helper) inspected the vehicle for other issues. The list including parts costs was shared with me. I began researching the parts costs. I was outraged at the markup on the parts. The vehicle was taken to a second mechanic for another opinion. Many of the repairs stated did NOT to be done. One month later the "fixed" brake began to fail. Knowing that the second garage had no openings for repairs until June 11 I found another garage and the owner inspected the Jeep. The cost of the repairs is a fraction of what Jr"s wanted. Jr's was contacted about the issue he offered to redo the work. We could bring in the caliper (now ruined) hose and fluid and the pads were under warranty. He would charge another $100.00. I questioned him about the price markup. For instance, he said the pads cost him$99.98 and he marked them up to $104.97. The helper told us that was incorrect. They cost $56.00. That is just one markup. I guess $130.00 an hour is not enough.