We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Diederich Properties Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for Diederich Properties Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Diederich Properties Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/04/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      When I moved in, the landlord methodically went through the move in check list, omitting significant defects with the property. most importantly, the electrical system current surges which fry electronics and throw off electric shocks. That said, the apartment has electric heat. Now the landlord is willing to terminate the lease but will not return my security deposit in advance. Problem: is the move-in check list was not accurate. In possible solutions, as a property company they could accommodate me by moving me into another location for the duration of the existing lease. If they intend to act honorably, this would be what is best for the community. The very last page of the lease is the move-in check list of defects, which does not mention the electrical problems. Note: I am a 66 year-old disabled veteran.

      Business Response

      Date: 11/12/2024

      Mr. ******** first brought the issue to our attention a few months back.   We sent our maintenance staff to the unit and could not get it to replicate his complaints and noticed his lights not working due to the bulbs being burnt out and informed him they needed changed to make them work. He was not happy that maintenance could not get the problem to replicate. I did not hear anything else from the client.  In May our area had some storms and this property sustained damage. Due to this storm damage we had the electrical panel on the building replaced by ***** Electric.  They checked all electric for the property and made sure everything was working and functioning properly before they finished the job. After this electrical work was completed Mr. ******** then made a complaint to the City of ********** regarding his electric issue. He never made an additional complaint to our office. The city reached out to us and I sent our maintenance staff to check on it and he refused them entry stating "he didn't want them, he wanted an electrician."   In late October we received a letter from Mr. ******** requesting to be let out of the lease early and to get his deposit back prior to leaving the unit.  I responded via letter on October 30th,  that he could break the lease early but would not receive his security deposit until he had moved out to ensure if any damages had occurred we were protected.  I have been awaiting his response and had not heard anything else regarding this until I received the BBB complaint in the mail today. Also as a side note there are 12 units in that building and we have not had any other tenants make any maintenance requests regarding electrical issues.

      Customer Answer

      Date: 11/20/2024

      I did not refuse entry to maintenance, I stated I didn't know what they could do as the problem they are intentionally ignoring probably requires an electrician. I also asked them to check the smoke detectors, which they did. If they do not intend to return my deposit before we schedule a move out, I will live out the lease. However, I do not believe they are acting in the best interest of the community.  

    Diederich Properties Inc is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.