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Find a Location

URT E&R Towing, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • URT E&R Towing, Inc.

      16325 S Crawford Ave Markham, IL 60428-5309

      BBB Accredited Business
    • URT E&R Towing, Inc.

      129 N Halsted St Chicago Heights, IL 60411-1249

      BBB Accredited Business
    • URT E&R Towing, Inc.

      18861 90th Ave Ste E Mokena, IL 60448-7551

      BBB Accredited Business
    • URT E&R Towing, Inc.

      340A NE Industrial Dr Aurora, IL 60505-8717

      BBB Accredited Business

    Business ProfileforURT E&R Towing, Inc.

    Towing Company
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/2013

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    24/7 repair service for trucks, light, medium and heavy duty equipment hauling, tow trucks and flatbed trucks.

    Business Details

    This is a multi-location business.

    Find a Location

    URT E&R Towing, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • URT E&R Towing, Inc.

        16325 S Crawford Ave Markham, IL 60428-5309

        BBB Accredited Business
      • URT E&R Towing, Inc.

        129 N Halsted St Chicago Heights, IL 60411-1249

        BBB Accredited Business
      • URT E&R Towing, Inc.

        18861 90th Ave Ste E Mokena, IL 60448-7551

        BBB Accredited Business
      • URT E&R Towing, Inc.

        340A NE Industrial Dr Aurora, IL 60505-8717

        BBB Accredited Business
      Location of This Business
      16325 S Crawford Ave, Markham, IL 60428-5309
      BBB File Opened:
      7/19/2004
      Years in Business:
      46
      Business Started:
      3/12/1978
      Business Started Locally:
      3/12/1978
      Business Incorporated:
      4/19/2017
      Accredited Since:
      1/1/2013
      Type of Entity:
      Corporation
      Alternate Business Name
      • UR Vehicle Management Solutions, Inc.
      • Xpert Relocation Services
      • Xpert Towing & Repair
      • United Road Towing
      • E&R Towing
      Business Management
      • Mr. Michael Mahar, Corporate Secretary
      • Mr. Kevin Corcoran, President
      • Mr. Mike Kroeger, Customer Relations Manager
      • Mr. Frank Morrone, General Manager
      Contact Information

      Principal

      • Mr. Michael Mahar, Corporate Secretary
      • Mr. Kevin Corcoran, President
      • Mr. Mike Kroeger, Customer Relations Manager

      Customer Contact

      • Mr. Mike Kroeger, Customer Relations Manager
      Additional Contact Information

      Fax Numbers

      • (708) 333-7324
        Other Fax
      • (708) 390-2222
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      2017 International Box Truck was illegally towed on 5/25/24 @7:45 PM. Was delivering to an event venue at ********************************************************** had my truck backed up to door and was waiting for party to be over so I can pickup the equipment that I delivered there. Vehicle was broken into and taken by E&R towing. Had people outside that witness this happened and they said it looked suspicious how they did it. **************** Police was called and agreed that Legally there has to be a tow sign up posted or private property sign as well as no parking sign neither was posted. Officer told me there wasn't nothing they can do since this is a civil case. I have a picture of the whole building with no signs posted at all. Towing company said tow was due to property managers request (a lie)Reach out to property manager and the property manager denied that he had the vehicle towed away. Company can't provide proof of calls, name of person who called, nor pictures of vehicle before they towed it. Picked up vehicle and noticed significant damaged to my tires(like they were dragged down the street), truck was towed from the rear, truck look like somebody ran thru it looking thru it, missing my electric cooler, as well as lift gate was damaged and bent up. Explained and showed the damage to the person I paid cash to for the release of my vehicle and he said that I had to call back on Tuesday to file a claim as well as receive the pictures of the vehicle before it was towed which is required. Told him I was calling police to report damage. Called ************** they said that I have to take them to civil court for the damage. Called and asked for pictures and lady by the name of ********************************* told me that she was unable to provide me pictures or videos of my vehicle. I argued with them all day proving that my vehicle was towed on an accident and they still insisted that I had to pay 700$ to get it back. E&R towed my vehicle with the wrong equipment that is why pics can't be provided.
      Read More

      Customer Reviews

      5 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lori T

      1 star

      06/21/2024

      This company illegally towed my vehicle from a friend's house even though the parking permit was clearly visible and was hanging from my rear view mirror. The driver had a blowout on his tow truck and we saw him abd my vehicle on the side of the road. When we showed him the permit and asked him to unhook my vehicle he refused to because he didn't **** our tone. I promptly called the police bc he'd basically stolen my truck, they were useless, citing this is a civil matter asking my friends to provide proof that the permit was valid and that they were paying for the xtra spot. Once that was provided we were told that didn't prove anything and that they couldn't force the driver to release my vehicle. I'll be filing a formal complaint against both officers **** and ******* of the *********************** as well. They suggested he tow the truck, I pay the money and then work with the complex mgt company tomorrow to get my money back. The driver had previously spoke with his "boss" / dispatch and according to him they'd spoken w the mgt company who confirmed the permit was valid and my car was released. I drive a 4-wheel drive which wobbled the entire way home, I'm sure my vehicle was damaged given it was not in a flatbed. I'll be calling the owner tomorrow and suing if I don't get an immediate resolution and compensation for the damage.

      Local BBB

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