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Find a Location

Bocce's Sports Bar & Grill has 1 locations, listed below.

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    Business ProfileforBocce's Sports Bar & Grill

    Sports Bar

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3909 Lincoln Hwy, Matteson, IL 60443-2447
    BBB File Opened:
    6/15/2012
    Years in Business:
    21
    Business Started:
    1/1/2003
    Business Started Locally:
    1/1/2003
    Alternate Business Name
    • Bocces Sport Bar & Grill
    Business Management
    • Mr. Elias Bertos, Owner
    Contact Information

    Principal

    • Mr. Elias Bertos, Owner

    Customer Contact

    • Mr. Elias Bertos, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I went to location to place a carry out order. And was charged a service charge of 15%. And wasnt told about it. Until I got home and looked at the receipt. The General Manager ****** said that was Bocces rule. I totally disagree with this bait and switch game. I should not be charged for carry out
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jacqueline H

    1 star

    09/30/2023

    If I could give it 0 stars, I would! I went here recently and was treated very rudely. The waitress kept saying snappy comments to me for no reason. After several shockingly rude interactions, I overheard the waitress speaking to another guest in my party instructing her on how we were supposed to clean up the decorations for the party. I asked if she could share the instructions with ******** snapped her neck around and told me, "1st of all, I was not talking to you, I was talking to her." In that moment, I had to leave. She had already snapped at me unprovoked several times. When I asked if we could have forks for the cake being cut I was told with an attitude, "Yall gone have to wait, and I don't even know if I have enough forks for everybody." I sat there for 15 minutes waiting for the server to bring a fork. Finally, another guest found a few forks and brought them to us. It was a shameful experience. What was even more shocking was when I called in to voice my concern. The manager **** was very verbally abusive and rude as well. I was telling her of my experience. I said, "As a black woman..." And she said, "Let me stop you right there. We are not going to talk about race. Because you don't know who you are talking to. ******* (the server) is black. If she was white, you would say she was racist." I went on to further explain I was not doing that, & she had no right to cut me off, talk over me, and **** at the top of her lungs at me. I asked her to stop several times, but she did not. She kept talking over me & yelling at me about race. She then told me that in order to continue the conversation, I could not talk about race at all. She forbid me to reference race at all. In fact, she yelled into the phone receiver very loudly, "I DON'T RUN A RACE BUSINESS, I RUN A RESTAURANT!" She then hung up in my face. This restaurant has a long culture of ***************** abuse there towards their customers. The *************************** reviews say so. Sad!

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