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Find a Location

Pilson Dan Auto Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.
    • Pilson Dan Auto Center

      2000 Lake Land Blvd Mattoon, IL 61938

    • Pilson Dan Auto Center

      2212 Lakeland Blvd. Mattoon, IL 61938-5998

    Business ProfileforPilson Dan Auto Center

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Pilson Dan Auto Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pilson Dan Auto Center

        2000 Lake Land Blvd Mattoon, IL 61938

      • Pilson Dan Auto Center

        2212 Lakeland Blvd. Mattoon, IL 61938-5998

      Location of This Business
      2000 Lake Land Blvd, Mattoon, IL 61938
      BBB File Opened:
      8/1/1980
      Years in Business:
      44
      Business Started:
      1/1/1980
      Business Started Locally:
      1/1/1980
      Type of Entity:
      Corporation
      Alternate Business Name
      • dan pilson auto center
      Business Management
      • Dan Pilson, Manager
      • James Pilson, Manager
      Contact Information

      Principal

      • James Pilson, Manager

      Customer Contact

      • James Pilson, Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steve B

      1 star

      04/02/2024

      Be very careful dealing at Pilson. We purchased a 2022 *** with 14k miles. We were told that a brake light flasher that was already installed by Pilson was at no additional charge only to find out later that they added $349 in the financing paperwork for the flasher. They pushed very hard to sell extended warranty even though the car we were buying had over 3 years left on the mfg bumper to bumper warranty. They tried to get us to sign an ipad with the extended warranty included but not showing on that page. The finance guy treated us very poorly, very rude AFTER we insisted that we were not interested in the extended warranty. He wrote the loan paperwork for 8.9%. We had to ask numerous times what the interest rate was. When he finally told us 8.9% we said that we can do better at our bank. He then immediately re-wrote the loan at 6.9%. Finance guy did not go thru the loan paperwork line by line with us like other dealerships have done. This would have revealed the extra charge for the brake light flasher. Overall, very poor experience-we feel like we have been ripped off-we are grateful that we caught the high interest rate and the extended warranty that they tried to trick us in to signing after we said that we aren't interested, and angry that we missed the extra charge for the brake light flasher.Be very careful dealing at Pilson-take your time, read all of the paperwork, insist that they go thru it with you line by line. We hope this review will help others to be aware of the dealerships tactics in adding on costs.

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