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Find a Location

Nelson Automotive, Inc has 1 locations, listed below.

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    Business ProfileforNelson Automotive, Inc

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We specialize in used vehicle purchasing and locating (we will also buy any car!) but also do repairs, mechanical and some body. We also help customers with new vehicle negotiations for very little to no fee.

    Products & Services

    We are a small dealership with a focus on keeping our expenses low so we can sell cars for less and customer satisfaction so that you keep coming back and tell your friends and family about us. We are committed to fair prices & customer satisfaction.

    Business Details

    Location of This Business
    333 W Rand Rd, Mount Prospect, IL 60056-1044
    BBB File Opened:
    3/19/2009
    Years in Business:
    18
    Business Started:
    3/1/2006
    Business Started Locally:
    3/1/2006
    Business Incorporated:
    7/28/2008
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 PM
    T:
    10:00 AM - 8:00 PM
    W:
    10:00 AM - 6:00 PM
    Th:
    10:00 AM - 8:00 PM
    F:
    10:00 AM - 5:00 PM
    Sa:
    10:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Eric Nelson, President/Owner
    Contact Information

    Principal

    • Mr. Eric Nelson, President/Owner

    Customer Contact

    • Mr. Eric Nelson, President/Owner
    Additional Contact Information

    Fax Numbers

    • (847) 403-1113
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a Vehicle here on March 7th 2024. The vehicle was a 2012 Acura TSX, I paid ****** for the car, I recently just got done serving in the ************ in January and my wife and I needed a new car. So I go to purchase this Acura TSX 2012 and they tell me the car is imported from ******, and I dont know a lot about cars so I didnt think it was a big deal but come to find out the *** on the car is a 1 of 1 so when your try to search it up you cant get a lot information on the car so other dealerships and places dont know if the car was imported legally or not and they dont know how to appraise the car. So right there the car isnt worth the money a normal ** Acura would be worth is worth half if that. But they sold the car to me as if it was worth the same price as a ** Acura TSX would be worth. A ******** TSX is worth half the price of a US because of the fact the *** isnt comparable to others. Also this car they sold me, died the next day and I had to purchase a battery for it and it ***** oil every time I drive it. I cant trade the car in because dealerships dont trust the ***, CARMAX wont even take it. And its only worth half of what I owe on it so if I sell it Ill still be in debt with no car. And the dealership wont take it back. Dont buy cars here.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Chicago & Northern Illinois

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