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Business Profile

Computer Services

Launch Digital Marketing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company reached out to me about remote work since I have been looking for a job. It stated off well until they started to have me clear negative balances to "virtually buy products" so that their AI team can write reviews for products that have a hard time selling. Since then, I have put over $7,000 and promised to withdraw plus my commission. They now want me to buy a product for $12,000 (which I don't even have that type of money right now) in order for me to withdraw all my money. This raises a huge red flag to me, I have spoken to my local police department and have been on many calls with my bank, *****, with their Fraud team trying to explain my situation while they investigate. I don't know what to do. Everything with the company uses cryptocurrency which is even more of a red flag. They say I have one day left to pay my negative balance before I lose all my money. Please reach back out to me. I'm afraid of losing all this money, I have to pay rent and my bills and they have taken all my income. Please help me look into the company and tell me what steps I should take. They say I can withdraw all my money I put into the platform but once I pay the $12,000 they want. The company is called Launch Digital Marketing and the platform site used is: work-launcha.com I have screen shots and exported all chat longs and emails, all transactions and everything I have done just for my safety and for evidence. Please help me out here.

  • Initial Complaint

    Date:04/05/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Since March 25 to now, I invested over $4,000 USD worth of bitcoin to Launch Marketing using Cashapp and Trust wallet. They had me working on an app called Launch.com where you submit different undersold products so that they can be pushed to sell more. Sometimes these products are worth more than the money you have on the account, so the account goes to negative numbers. The platform requires you to deposit money to clear these negative numbers so that you can continue with the task. Once you complete the task, you are able to withdraw all of the commission, plus the money that you have deposited. On my last task, they had me deposit over ***** USD and I thought that was the most I would have to invest in order to withdraw my money. Now they are asking me to deposit almost ***** USD in order to get the money I've deposited back. If I don't deposit the ***** USD, I cannot withdraw any of the money I've put in nor the commission I've gotten. At this point, I just want the ***** USD that I have invested and nothing more. I'm not interested in the commission or any of the additional money that is on the platform. I just want to recover the funds I put in. This company is a scam, the website they use for the platform is not reliable.

Launch Digital Marketing LLC is NOT a BBB Accredited Business.

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