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CUMONEYInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
Business was logged as a Pattern of complaints. If a pattern returns, perform a Cursory review first then log under pattern only. This business has not had a complaint since 12/14/2024 and all complaints have been closed. Closing the case
BBB files indicate that this business has a pattern of complaints concerning:
· Consumers allege they are being charged a fee for inactivity
· Consumers allege they have a hard time getting refunds
On 2/5/2025, BBB submitted a written request to the company encouraging them to address the pattern of complaints. We are awaiting the business’ response.
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