Business ProfileforOdyssey Home Remodeling, LLC

Hello everyoneI made a first payment in November/2023. Good afternoon I hope this email finds you well. Thank you for Answering my email. I have some concerns regarding the ongoing issues with my roof in hopes of finding a resolution to this matter. I have encountered persistent problems with my roof, despite multiple attempts by the company(odyssey home remodeling in ********** to rectify them. Each time work is carried out, new issues arise, such as unsealed areas that have resulted in damage to my ceilings. Despite their attempts to address the problems, there have been continual leaks in the ceiling of the bedrooms, living rooms each time they worked on it. The roof was not nail with my neighbors roof which is attached to mind. This can cause leaks in the long run by not properly sealing and nailing the area. This has been a source of significant stress and discomfort for me. I am disappointed with the quality of work done by Odyssey Remodeling Company and would appreciate your guidance on how to proceed from here. I would appreciate your insights on the next steps to be taken in addressing these issues and ensuring that the roofing problems are resolved efficiently and effectively. Now I am encountering leaks in both of the rooms upstairs as well. This the 3rd time they come to work in my roof. I asked them why my roof was patched. Still no answer. I went in my roof and the patch was loose when I look . They have cut with a chain saw and patch it.I no longer feel comfortable having them work on my roof due to these persistent issues. I need some action to be taken by this company as I feel if they have done this to me, *** a single grandmother raising 3 kids on my own. I have asthma and one of the twins as well. We a breathing all this mold that is not healthy.Thank you for your attention to this matter, and I look forward to your guidance on how to proceed. Best regards,*******