Business ProfileforBG Motorcars

I went back and forth on whether or not to post this review but felt if I can change even one persons mind about shopping here then I will be happy. Long post so get comfy. My husband and I drove 2 hours to see a ***** CX-9 at BG Motor Cars in **********. Noman was very nice and helpful. He agreed to fix the dent in the windshield and repair a tire causing the tire pressure light to come on. Awesome, right? Well fast forward to me bringing the car home. I had previously owned a CX-9 and loved it which is why I was in the market again. So I was familiar with how they drove. Something didnt feel right. I wasnt sure what or if I was just losing it so I ignored it. Terrible decision. The next day while driving, the vehicle died as I was slowing down in the turn lane. Put it in neutral and it turned right back on. This caused me to call my mechanic to schedule an appointment. 3 days later it went in, my mechanic hooked it up fo the computer and no codes came back. Great! Im crazy! Not. Couple days later, the car died again except this time it was as I was getting ready to back into a parking space at my daughters swim lessons. Just thought maybe it was my battery or something of the like. Over the course of the next couple weeks, the stalling continued as well as an incredibly hard shift into drive every time once the car is warm was also discovered. I scheduled another appointment with my mechanic, who once again couldnt find any error codes when hooked to the computer. At this point I know there is something wrong with my car so I called the ***** dealership near me. I scheduled an appointment to have them look at the car. After a couple hours of digging into my vehicle, it turns out I am looking at transmission problems. They suggested I contacted the dealership I bought the car at. Mind you this is within a 3 week period, less than ***** miles put on it by me. I called Noman. He was very taken back by my call. He tells me he drives all his cars and he doesnt sell cars with transmission problems. Not true. After having the tech at ***** contact him and explain the problems with my car, he reluctantly agrees to bring my car to his transmission guy for a second opinion. Great. Instead of coming with a flatbed to pickup my vehicle, he sends someone to drive it all the way to *******, ** from ********, ** after being told by ***** there is likely transmission issues. After a day of having my car, Noman calls me to tell me there is nothing wrong with my car and it drives great. I had to explain to him again the driving isnt the issue, its the hard shifting and dying when slowing down. He says he will let his transmission guy know and get back to me. Next day comes and no word so I reached out to Noman and asked for an update to which he replied they still cant pinpoint the issue but I can speak with the transmission guy if I would like. I said yes. When I called the transmission guy I explained to him just like I did with Noman what he needed to do in order to experience what I was experiencing. He informed me Noman didnt give him any of these instructions, just told him to drive the car. Really?! So I told Noman I would like my vehicle back since he clearly did not intend on fixing it. Couple hours later Noman calls me saying he will buy the car back. So my husband and I drove back to ********** to get the money for the car and he couldnt even be decent enough to bring the car back from ******* so after getting the check for my vehicle, we had to drive another hour further from home just to get my personal belongings out of it. Im out $1700 for tax, title, and license and my credit is hurt from the inquiries and now trying to get another auto loan while this one still shows as open. The real icing on the cake though was waking up and opening my cars.com app only to see he has listed this car again, but $1000 more than I paid! No way he fixed the transmission in one day. He is not out for the customers best interest and I fully believe his negative reviews. Please please run as fast and far away from BG Motors. I am so disappointed I ignored all the red flags from start to finish. ****** learned for me. If I could leave 0 stars I would.