Business ProfileforEtcheson Spa & Pool, Inc.

I paid $250 up front to open my pool this season. They sent **** *** **** who “Literally” had No Clue how to hook up a simple above ground pool filter w a few hoses and attachments.(All I had clean and stored together in rubbermaids.) **** kept asking for more pieces and ended up going into my garage and taking a cut piece of PVC, which I told him did Not go with the Filter. He proceeded to attach it anyway and messed it up completely. I called and sent pictures to **** ** ********. I also found the large water jet connector in the yard-Not attached to inside of pool and to hose. I was told another technician(I believe ****) was his name) would come the next day to fix it and make it right. He never came and over a week went by..I txt a couple times asking when the tech would come. To my surprise she sent **** *** **** back out . I was not pleased. I handed **** the MANUAL to hook it up correctly..but again it was hooked up incorrectly and water was coming out where hose and connector should be. I txt picture to **** and at that point wrote a negative review with pics on their website. They were to hook up new heater but again, it wasn’t done correctly or tightened and had a leak…and used wrong tubing. I hired another pool person who came and hooked it up correctly. He stated, “They hooked it up totally Backwards”and without connectors. I ordered new connectors, and Paid him to correct the problem. I also had to pay Hicksgas to come and fix the leak from not being tightened appropriately . It cost me additional $120 for pool tech and $50 for Hicksgas to come out. Etcheson sent me 2 bills and asking for More Money. I REFUSE to pay more when Filter-TWICE- and heater were NOT hooked up correctly. I paid a different pool