Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Computer Dealers

PCNation

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

4 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Reg M

    1 star

    01/27/2025

    I just got scanned out of $1100 COMPLETE SCAM do not buy from pc nation
  • Review from IKE M

    1 star

    09/05/2024

    Absolutely horrible company who does not deserve to still be in business, they rip off their customers and do not care about anyone especially their own employees. Very poor working conditions
  • Review from Charles H

    1 star

    08/16/2024

    We (our company) purchased a computer for a new hire from **** at PCNation. The computer began faulting out within the first week of using it. We tried EVERYTHING. PC nation directed us to **** and they could not get it working. PCNation refused to take the computer back or give us a refund on equipment. Instead they told us we would have to pay a restocking fee on the garbage equipment they sell. This tells me they intend to restock the trashy equipment to sell it to someone else. Ridiculous. The cost of labor in wasted time has well surpassed the cost of the computer.
  • Review from AK F

    1 star

    06/26/2024

    I purchased two cameras from this store for $86.23 each received an order acknowledgement. I then received a note that the price was incorrect on the website and that my order would be cancelled, however I was still offered to buy them for $220 each. I then received a note to call customer service. Upon doing so I was offered cameras of other manufacturers. This is a prime example for bait and switch! Do not buy from this store. It was my first and last experience with PC Nation

    PCNation Response

    06/27/2024

    Thank you for your feedback. PCNation has been in business for 25+ years and has shipped millions of orders. For your order, we regrettably notified that there was a website oversight caused by 2 different manufacturers offering the same part BC500. Because of this, the website crossed pricing and availability for the 2 different items with the same part BC500. We pointed out that the item you ordered was not in stock. Due to the website confusion, we offered a reduced price from the normal cost of the Synology cameras if you could wait for stock. If you also called in, it is possible an alternate item was suggested by a CSR due to the Synology items not being in stock. We are very sorry for the circumstance and appreciate the opportunity you gave us.Cordially,******************* ******** Service Supervisor

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.