Business ProfileforPreferred Plumbing

On Friday 7-7-23, I noticed that my tub was backing up and somehow my toilet was gurgling and backing up. This company came out on 7/11/23 and stated that it was a drain issue. Although I was told that the issue was fixed and I paid $700. The very next day, I noticed the issue was not fixed. I called back immediately that morning and they did come back out and again the day after. After much trying to fix the problem, ultimately, the problem was not fixed and was given a referral to have someone come out to look the drain with camera. My issue with this company is that I paid $700 for an uncompleted job. I did not pay for a "we tried our best" or the other nonsense that I given. I pay for completed jobs which did not happen. I am in the same or worse predicament that I am in prior to GIVING AWAY $700. Whoever answered my phone for my complaint was unremorseful and did not try to rectify the situation in away. ****, I at least deserve half of my money back! I have had this happen before with another company and they were happy to refund me for some the service because they stood on their integrity. I will never recommend any company like to this to anyone. $700 dollar for what???? I was told not to turn the water back because it may over flow. I was in that predicament before. So now I forced to call someone else because of a mess that was made to be even bigger.