Reviews

Review Details

• Review fromChris C

  Date: 12/06/2024

  1 star
  Beware of this company aka the fee king, they have a fee for everything, I see why they turn over management so much, they feel guilty for charging a fee for ever little thing that can think of. Private owner manage your on properties or find a different company to do it for you. It's need-5 start, worse company I encountered in my life!!!!

• Review fromJos S

  Date: 05/09/2024

  1 star

  Jos S

  Date: 05/09/2024

  I hated living at this place. They are the worst landlords ever. Especially ***** Wittenauer as you've noticed with some of the reviews you have. I lived there 2021-2022. It was disgusting and ***** infested. Like there were roaches EVERYWHERE EVERYDAY ALL DAY! no exaggeration. The ** was broke the entire summer in 103 degrees weather. Took the property manager ***** Wittenauer 5 months to even take my is*** serious.. & the only reason she eventually did was because my ceiling got filled with water from the broken ** and popped all over my living room and furniture. She didn't wanna compensate me anything and expected me to pay the rent in full during those months and when i refused she threatened to evict me while also throwing shots at my parenting. Insuating that she questions my parenting for "allowing my child to stay in such conditions" like i had anywhere to go other than a place I pay rent? Just disgusting people when she made that statement I gave the office a call no one answered, I then called from my work phone and they answered and when I asked to speak to ***** they were whispering and said she wasn't in.. pussycat. Not only that but when the ceiling was finally getting fixed maintenance left my ceiling open allowing my home to now be infested with rodents keep in mind I have a 2yr old. When i brought this to ******* attention she told me rodents are the tenant's responsibility to remove... even though they were the cause of you guys. JOKES! If i could attach photos of our emails I would, very nasty woman. When I asked for the owners number she refused to give me that. I finally got it from the maintenance guy who attests to her ugliness. She was a rude a** b**** the entire time no empathy or concern. It got to a point that I threatened to *** and that's when I eventually got them to come to an agreeable amount and I did NOT renew my lease after.. Do not rent with them you will regret it.
  

  Kunkel Wittenauer Group

  Date: 05/10/2024

  Sorry to see your review, especially two+ years after you vacated. We would be happy to discuss your account further if you want to contact us at **********. Looking at the history, there was pest control done during your tenancy, as it was done for the entire complex. The owner has his own maintenance person so our office does not coordinate/control the maintenance - if they had delays or left a ceiling open, we apologize on their behalf. Looking at your history, much of the communication was with our team members and the time, and not myself (*****), so I will be happy to discuss any concerns you have with the conversations between you and our team members, or myself, as well as discuss your account history/balance with us as well. **********

• Review fromKendra T

  Date: 02/04/2024

  1 star

  Kendra T

  Date: 02/04/2024

  Slum lords, only call about money and balances. Also they tack on false charges. Doesnt fix repairs in a timely manner. I went 3 months without a working fridge owners told me to buy a portable cooler I had urine and f**** regurgitating from my tub and bathroom sink for **************************************************************************************** to move and tried to act as if I sent them a notice to vacate. 0/10 this place needs to be investigated there is so much more I could say about my time renting from these people
  

  Kunkel Wittenauer Group

  Date: 05/10/2024

  ******, I apologize for any concerns that you have regarding the property during your tenancy. Our office and this owner does take the best care possible of this apartment community. We understand that there are other factors that can negatively impact your viewpoint of our company and lead to this type of false accusations and review. Those can be discussed with you directly if you reach out to us at ******************* or ************. We really would love to discuss your account with you and property condition upon finally vacating so look forward to hearing from you soon.

• Review fromSydney C

  Date: 02/15/2023

  1 star

  Sydney C

  Date: 02/15/2023

  I'm actually so furious and never write things like this. I always am the type of person who gets my deposit back because I try to make every one's job as easy as possible. I hired my own professional cleaner, and the apartment was actually SPOTLESS. I'm sure there were a few spots to touch up on the wall (scuffs or scrapes) but they took my ENTIRE deposit and when I asked for receipts, they just made stuff up saying they had $600 of payroll to empty my apartment. Then they made up other receipts like drip pans needing replacement.... I had an electric stove..... I'm just so surprised that literally ANYONE can just make a business and treat people so poorly. Where is the integrity?
  

  Kunkel Wittenauer Group

  Date: 02/17/2023

  I would love to share pictures of the condo and how it was left - there was trash and debris all over that took hours and hours to pick up and dispose of, carpets were black, and the place was horrible. If a cleaner was paid, I would request a refund - they could not have cleaned with all the trash throughout the apartment and it was no where near spotless. Pictures are available as needed - and the person leaving the review (not named ***************************) is aware of the condition. Yet, they are choosing to leave us a poor BBB review, as well as ask family and friends to leave us one star reviews on ****** as well. 10 of them appeared within a few hours as a result of her being upset with us for being held accountable to how the apartment was left. I hope that any future landlord doesn't have to experience the disappointment on the condition that our owner did.

• Review fromM. J.

  Date: 08/02/2022

  1 star

  M. J.

  Date: 08/02/2022

  So I filed and all for an apt back in April was approved.
  Then ***** called me and told me “What is trying to do”. According to
  her I was a liar. But she had approved my application but because my
  daughter who didn’t pass their app process was denied she wouldn’t allow
  me to rent. Moving forward I looked at a dif apt and was denied access
  even before my application was put in. Now if I was good enough to get
  in before and nothing has changed on my end, why wasn’t my application
  even considered? This is a personal vendetta with Ms. *****. So refuse
  ppl with the means to pay for an apt but deny them because I cursed you
  out. Sounds pretty personal. ***** needs to be talked to or something
  needs to be done about this. Lastly MY DAUGHTER HAS HER OWN APARTMENT
  just in case she wanted to call me a liar again.
  

  Kunkel Wittenauer Group

  Date: 08/03/2022

  Please see ********************** previous BBB complaint. Her showing was denied because we denied her application before. Her application would be denied again so us denying the showing is a courtesy to her that saves her $65 non refundable application fee, as well as her time. To say that this is a personal vendetta with Ms ***** is completely false, especially considering Ms. ***** wasn't involved with this showing request. Our team followed policy and denied the showing considering the recently denied application and situation.

  M. J.

  Date: 08/04/2022

  Sorry to inform you all but my application was approved the last time. Why do you think ***** returned my deposit and 1st month payment. Why would I send money if I wasnt approved previously. I have all the documents to show that I was approved until ***** called me a fraud and a liar. So yes this is and was personal. With all that being said its ok that you would NOT allow me to view the residence, I was offered and approved for something better. The company has lost a lot of potentially great clients but with the way they handled me I would be sure to let everyone know about this company. If needed the have very clear evidence that I was approved and EXACTLY what ***** said to me.