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Find a Location

Joint Relief Institute has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Joint Relief Institute

      60 Orland Square Dr Ste 101 Orland Park, IL 60462-6522

      BBB Accredited Business
    • Joint Relief Institute

      600 W 22nd St Oak Brook, IL 60523-1947

      BBB Accredited Business
    • Joint Relief Institute

      2215 Sanders Rd Ste 110N Northbrook, IL 60062-6126

      BBB Accredited Business

    Business ProfileforJoint Relief Institute

    Pain Management Clinics
    Multi Location Business
    BBB accredited business

    Additional business information

    Advertising Review:

    BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

    On 9/13/2022, BBB contacted the business regarding the unsubstantiated health claims on their website. 

    As of 10/11/2022, after speaking with the business about the substantiated claims, the business has made corrections to their website so that consumers have more information about the procedures that the business offers. The BBB finds that the business is meeting Section 34 of the BBB Code of Advertising.
    See all additional business information

    At-a-glance

    Customer Reviews

    4.99/5stars

    Average of 744 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/21/2022

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

     Joint Relief Institute specializes in providing non-surgical, pain-relieving treatments. They use digital image technology, they can see into the joint to find the reason for pain and precisely treat it.

     

    Business Details

    This is a multi-location business.

    Find a Location

    Joint Relief Institute has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Joint Relief Institute

        60 Orland Square Dr Ste 101 Orland Park, IL 60462-6522

        BBB Accredited Business
      • Joint Relief Institute

        600 W 22nd St Oak Brook, IL 60523-1947

        BBB Accredited Business
      • Joint Relief Institute

        2215 Sanders Rd Ste 110N Northbrook, IL 60062-6126

        BBB Accredited Business
      Location of This Business
      60 Orland Square Dr Ste 101, Orland Park, IL 60462-6522
      BBB File Opened:
      2/17/2016
      Years in Business:
      10
      Business Started:
      2/26/2014
      Business Incorporated:
      2/26/2014
      Accredited Since:
      10/21/2022
      Type of Entity:
      Corporation
      Alternate Business Name
      • Karas, P.C.
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      Closed
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Laura Terpsma, Office Manager
      Contact Information

      Principal

      • Ms. Laura Terpsma, Office Manager

      Customer Contact

      • Ms. Laura Terpsma, Office Manager
      • Ms. Dana Storey, Practice Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/11/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Billing date 03/07/24 **** $240 Joint Relief Institute Provided injections on 6 visits (5 visits in ********** 2023 and 1 visit on 1/30/24- ******** covered.I was never billed for my visits (******** covered) until I canceled a future appointment for June 2024. Since I am moving forward with surgery. The Joint Institute billed ******** for appts. on 11/21, 11/28, 12/5 & 1/30. I received a bill from Joint Institute $240 for only the appt. on 1/30/24. My actual appts were 11/7, 11/14, 11/21, 11/28, 12/5 & 1/30. I left messages 5 times and have not received a phone call back.
      Read More

      Customer Reviews

      744 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rozalyn B

      5 stars

      07/19/2024

      You all were so friendly and I am definitely pleased with the service

      Local BBB

      BBB of Chicago & Northern Illinois

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