ComplaintsforDressfat.com
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning
- Consumers allege ordering product from the website and never received the item.
- Consumers allege the business is not answering the customer service emails and/or phone number available.
On 12/6/2022, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 12/27/2022 the business has not responded to the BBB request to address the pattern of complaints.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/09/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased HTH ***** 3-inch Tablets Swimming Pool Chlorine, **** lbs, RegularNO60605041$75.84 Never received item. They fraudulently created a shipping label **** to challenge my credit card dispute. They sent a letter item to show proof of delivery to fight my credit chargeback. Real scumbags.Initial Complaint
12/06/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This company is falsely providing product and covering up their fake services by sending fake packages to different nonexistent addressesInitial Complaint
12/04/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a deep freezer from Dressfat but the charge showed up on my card statement as partionfashion. I got a email from dressfat the very next day after the funds was taken from my account stating that payment was received and my item will be shipped in 1 to 3 days. They also said that once a tracking number was provided to then they will send me the tracking information which I never got. After 2 weeks I realized that I didn't get the tracking info so I started emailing them asking for the tracking number but never got a response. Looked up their number which goes straight to voice-mail and can't leave a message. I was charged $71.32 and never got my deep freezer. I don't understand how people can create a scamm like this and ripe people off. Now I'm catching h*** trying to get my money back from my card company. I'm disabled and on a very fixed income and can't afford to be ripped off like this. Please if anything can be done to stop people from scamming someone else please do something to stop this.Initial Complaint
12/03/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Date ordered was October 2022 Payment received 11-2-22 order number ***** Black 5 cubic ft chest freezer never received I tried to contact company and never received a response they got my money $60.01.but never sent me the freezer.??Initial Complaint
12/02/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
They Steal peoples money do not send the product just leave you hang all the phone does its just go to voicemail . We need the product that we order but all the complaints that I see that youre still all the customers money for me you dont give a ****. Your company score from the The better business bureau give your Business a big Fat F F F F DressfatInitial Complaint
11/30/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Order Details Order ID: ***** Date Added: 2022-10-28 04:36:16 Shipping Method: Free ShippingE-mail: ******************* Telephone: ********** Order Status: Paid Payment AddressShipping Address ******************************* ********************************************************************************************************************** ******** **************************************************************************************************************************** ProductModelQuantityPriceTotal Avanti RMS550PS 5.5 CF Side by Side Refrigerator/Freezer, Black/Stainless SteelNO624503154.9854.98 Sub-Total:$69.98 Free Shipping:$0.00 Total:$69.98 Avanti RMS550PS 5.5 CF Side by Side Refrigerator/Freezer, Black/Stainless Steel $54.98 These are the emails that I sent them. I have called & called them but no answer, just voice mail.Hello,I checked the tracking information, it said that my package was delivered on November 14. It says that the package was left with an individual, but I was home all day. I have not received it yet. I was just wondering were it could be.Thank you for your time,******************************* Tracking # LR003712708CN Hello,I called the post office today and they said that my package was delivered to Porta Rica. I need it now. How are you going to fix this.Concerned ******************************* Tracking # LR003712708CN I need an answer from you!! I called your number but your mailbox is full. If you don't get in touch with me today, I'm going to call the BBB on you!!! I need what I ordered, that's why I ordered it!!!I've called & called!! I'm tried of missing with you. I'm reporting you to the BBB!!Initial Complaint
11/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a drop freezer and have not received it and the money was taken off my credit cardInitial Complaint
11/24/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased 2 kayaks from dressfat. I never heard of a confirmation or date of delivery. They debited my PayPal card and i never heard from them. I filed a complaint with PayPal and they were able to get dressfat to send me a shipping confirmation number. I never received the product and have called their company numerous times and nobody answers. I have emailed dressfat three times and no response as well.Initial Complaint
11/21/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a 5 cubic feet deep freezer on Nov. 12, 2022. Confirmation of my order was sent to me immediately & the very next day my payment was received. It is now almost a week later & I havent got shipping information. I have sent e-mails that havent been responded. I also called & it has gone straight to voicemail to a mailbox that is full. Ive also filed a claim w/ my credit card company.Initial Complaint
11/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought a Sentinel 18 gun capacity Gun/Storage Cabinet from Dressfat.com back on September 28, 2022. It was processed and payment was taken out 9/29/2022. I received email confirmation of my order as well as an email stating item was shipped and would take ***** days for shipping with a link to the shippers website and tracking #. Was unable to access any information till after 11/3/2022, only to find out it was delivered to a random address in ****** at someones garage. Not the address on the order(my address).To no avail, I have been emailing and calling the #/email address provided on the website with no response on the matter. I would love to have a replacement or a refund. The safe was to be a gift for my father-in-law. The only thing he asked for/needs. He has very few precious holiday/celebrations left, with his cancer his days are limited. Hes never owned a brand new, legitimate safe before(always made his out of wood) and we wanted to surprise him it; that way he can have 1 finally and be able to put all his guns in it. Because right now he has them wrapped in blankets & some in cases. ******* in his room in a sliding top cabinet.
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Customer Complaints Summary
48 total complaints in the last 3 years.
0 complaints closed in the last 12 months.