Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Bond Eye Associates has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Bond Eye Associates

              725 S 14th St Pekin, IL 61554-5073

            • Bond Eye Associates

              6800 N Knoxville Peoria, IL 61614

            • Bond Eye Associates

              180 S Main Street, Suite 2G Canton, IL 61520

            • Bond Eye Associates

              45 East Side Square Canton, IL 61520

            Business ProfileBond Eye Associates

            Ophthalmology
            Multi Location Business

            Contact Information

            725 S 14th St

            Pekin, IL 61554-5073

            Visit Website
            (309) 353-6660

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers eyecare services. This company offers eyecare services.

            Business Details

            This is a multi-location business.

            Find a Location

            Bond Eye Associates has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bond Eye Associates

                725 S 14th St Pekin, IL 61554-5073

              • Bond Eye Associates

                6800 N Knoxville Peoria, IL 61614

              • Bond Eye Associates

                180 S Main Street, Suite 2G Canton, IL 61520

              • Bond Eye Associates

                45 East Side Square Canton, IL 61520

              Location of This Business
              725 S 14th St, Pekin, IL 61554-5073
              BBB File Opened:
              12/31/1993
              Years in Business:
              43
              Business Started:
              8/1/1981
              Business Started Locally:
              1/1/1981
              Type of Entity:
              Corporation
              Alternate Business Name
              • Alliance Eyecare, Inc.
              • Illinois Valley Eye Laser Institute, SC
              Business Management
              • Dr. William Bond, Owner
              • Mrs. Stephanie McCartney, Administrator
              Contact Information

              Principal

              • Dr. William Bond, Owner

              Customer Contact

              • Mrs. Stephanie McCartney, Administrator
              Additional Contact Information

              Fax Numbers

              • (309) 353-2289
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/12/2022

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              On May 12th, 2022 I ordered prescription eyewear from Bond Eye Associates. My order was supposed to be received by May 26th 2022. As of May 26th 2022 I had not received them so I called to ask when they would be there. I spoke with *******. She told me early the following week. The following week had passed so on June 3rd, 2022 I called Bond Eye Associates for the second time and reached ******* again. I asked her if my eyewear had arrived yet and she said not yet. She checked for a minute then acted confused and said she would call me back and let me know. I never did receive a call back. It is Now June 12th, 2022 and I still haven't heard from anyone. I already paid my part in full which was $558.00 and my insurance has already paid $577.00. They have been paid in full. I need my eyewear. I have been patient long enough. Please Help.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bruce M

              02/29/2024

              IHaving been a patient of this office for more than 15 ye. ars I have chosen to go to another facility. This office has provide me care for lasik and cataract surgery, as well as prescription glasses and macular degeneration care. I have been a patient of many different doctors during that time due to turnover. The staff has always been courteous and helpful. Even the last few years I have had no reason to question the treatment I received but within the last year, I have had nothing but concerns about my treatment. I found my doctor unresponsive to my concerns about the medication he prescribed, as well as the side effects I experienced. He seemed to be oblivious to my medical and prescription history. His expertise seemed to be limited to his speciality of eye care and could not acknowledge his limitation and refer me to another doctor on staff. His knowledge was so limited he had to ask his nurse for medication recommendation. Needless to say at that point my 5 year patient doctor relationship was over. My lesson learned was to be more own advocate and make sure my trust must be earned.

              Local BBB

              BBB of Central Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.