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Find a Location

Sparkle and Co. has 1 locations, listed below.

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    Business ProfileforSparkle and Co.

    Online Retailer

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    14411 Ciol Plus Dr., Plainfield, IL 60544
    BBB File Opened:
    9/16/2020
    Years in Business:
    7
    Business Started:
    12/7/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Business Manager, Business Manager
    Contact Information

    Principal

    • Business Manager, Business Manager

    Customer Contact

    • Business Manager, Business Manager

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/05/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have been purchasing from this specific company for almost 4 years now, and every time that I ask them any question its always the customers fault. So much recently, the liquids that they advertise for their nail dip nails, are not working properly and havent been for awhile now. I have reached out to them multiple times and explained to them what I did with their process, watch their videos etc. and they are being very nasty and not helpful for a customer. Every single time Ive reached out zero customer service assistance and its basically sorry about your luck. They have a sale a few months ago to stock up which I did and I went to use those liquids and now they are telling me they wont honor their product. *** spent ****s of dollars with them and expected a little more assistance with a few $12 bottles of liquids and fell as though I was told to go pound sand. I asked other customers within social media groups if they were having the same problem and apparently this is a normal thing for this company. And it needs to stop. Im not asking for assistance with liquids that are years old ** asking for assistance with liquids that I bought in the last eight months. No disclaimer or warranty statement about how long their liquids are guaranteed til but when you reach out they say 6 months.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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