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ComplaintsforElite Financial Svcs.com LLC
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Complaint Details
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Initial Complaint
03/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I filed my 2018 taxes with company and I was just informed by the *** that no transcripts was sent to them for filing and I would have to file again/would I called the company they told me everything was deleted from the systemBusiness response
03/06/2022
The Prior client refused to give documentation so that the return could be properly filed to the **** They refused to provide ID Social Security cards and relevant information that is needed in order to be in compliance with the **** Furthermore, the taxpayer owe a deficit for 2018 because they paid zero federal withholdings. We made numerous attempts to contact the tax payer, but the Tax payer refused to respond. The taxpayer owed a deficit to the *** because of their failure to pay federal withholdings and also state taxes. The taxpayer would have had to go into an installment agreement and because the tax payer refused to provide documentation we were not able to file her return and neither set up an installment agreement without her consent. Finally the taxpayer did not Pay for our services so we did not file any tax returns on her behalf.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.